Double charged for game purchase

Discus and support Double charged for game purchase in XBoX on Consoles to solve the problem; Basically the title says it all, I bought the new Resident Evil remaster via a credit card (despite my better judgement because of all the issues I've... Discussion in 'XBoX on Consoles' started by The Joker348, Feb 25, 2015.

  1. The Joker348
    The Joker348 Guest

    Double charged for game purchase


    Basically the title says it all, I bought the new Resident Evil remaster via a credit card (despite my better judgement because of all the issues I've heard about) and of course the first time doing so, I have been double charged the $20ish for the game.

    :)
     
    The Joker348, Feb 25, 2015
    #1
  2. maxen
    maxen Guest
    Double charged for an in game purchase

    Your best avenue for this might be the developers of the game. I'm not sure what help channels are available over at 2K, but they may be able to assist if Xbox Support cannot.
     
    maxen, Feb 25, 2015
    #2
  3. wrecksause
    wrecksause Guest
    Double charged for an in game purchase

    Hello, today I attempted to purchase a VC pack on NBA 2K15 for 75k VC. On my first attempt, i was given an error message and was told the transaction was unsuccessful and was told to wait a few minutes and try again. No VC was added to my account at
    this time. When I tried again it was successful but I noticed 150k VC had been added to my account. I checked my email and sure enough somehow that first attempt still billed me even though it said it had been unsuccessful. I contacted Xbox Support and they
    told me there is nothing they could do since it was an in game purchase and stopped responding to my messages. If there is anything that I could do about this I would be very appreciative.
     
    wrecksause, Feb 25, 2015
    #3
  4. Kiesey
    Kiesey Guest

    Double charged for game purchase

    Go here to see if the double charge is showing on your account, then contact Xbox Support by phone and they should be able to refund you.
     
    Kiesey, Feb 25, 2015
    #4
  5. The Joker348
    The Joker348 Guest
    Sorry about posting in the wrong forum, it's been a while since I've had to use the forums at all. It's a misunderstanding on my part. My bad. Sorry to waste some time
     
    The Joker348, Oct 31, 2018
    #5
  6. The Joker348 Win User

    Double charged for game purchase

    Sorry about posting in the wrong forum, it's been a while since I've had to use the forums at all. It's a misunderstanding on my part. My bad. Sorry to waste some time
  7. Kiesey Win User

    Double charged for game purchase

    Go here to see if the double charge is showing on your account, then contact Xbox Support by phone and they should be able to refund you.
  8. maxen Win User

    Double charged for an in game purchase

    Your best avenue for this might be the developers of the game. I'm not sure what help channels are available over at 2K, but they may be able to assist if Xbox Support cannot.
  9. Smwutches Win User

    Double charge on purchase

  10. x24hrs2livex Win User

    Paid for Battlefirlf Premium still got charged....

    For future reference when buying season passes you should always purchase the add-on content in game or you will be double charged
Thema:

Double charged for game purchase

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