Double charge on purchase

Discus and support Double charge on purchase in XBoX Games and Apps to solve the problem; I just bought the battleborn season pass. I didn't get a conformation or anything that the purchase went through, so I checked my bank account and it... Discussion in 'XBoX Games and Apps' started by xDeFalt, Aug 1, 2016.

  1. xDeFalt
    xDeFalt Guest

    Double charge on purchase


    I just bought the battleborn season pass. I didn't get a conformation or anything that the purchase went through, so I checked my bank account and it says I was charged twice, how do I take care of this?

    :)
     
    xDeFalt, Aug 1, 2016
    #1
  2. Surfiction
    Surfiction Guest
    I've been double charged on my last 3 purchased games

    Hello,

    In my last 3 purchases I've been double charged, each charge has a different authorization code, even the double charges.

    Thanks,

    Alfredo Ramirez
     
    Surfiction, Aug 1, 2016
    #2
  3. Tadokiari LP
    Tadokiari LP Guest
    When I made a purchase I received a double charge for it/Cuando hice una compra recibí un doble carg

    When I made a purchase I received a double charge for it/Cuando hice una compra recibí un doble cargo necesito ayuda
     
    Tadokiari LP, Aug 1, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Double charge on purchase

    Smwutches, Aug 1, 2016
    #4
  5. Smwutches Win User

    Double charge on purchase

  6. The Joker348 Win User

    Double charged for game purchase

    Sorry about posting in the wrong forum, it's been a while since I've had to use the forums at all. It's a misunderstanding on my part. My bad. Sorry to waste some time
  7. Kiesey Win User

    Double charged for game purchase

    Go here to see if the double charge is showing on your account, then contact Xbox Support by phone and they should be able to refund you.
  8. xSaint209x Win User

    I was double charged for a purchase.

    Yeah, I have my order history recorded and plan to contact support asap. Worst comes to worst then I will resolve this with the bank. Thank you again for your help.
  9. Reactor Leak SF Win User

    I was double charged for a purchase.

    So one thing to do is go into your order history, screen shot the purchases from that day so you have proof that one purchase only was made and then contact customer support/billing to get this cleared.

    However, if for some weird reason they dont resolve it through Microsoft, with the screenshot you could dispute the second transaction with your bank and that will take a couple of days, depending on your banks’ policies
Thema:

Double charge on purchase

Loading...

  1. Double charge on purchase - Similar Threads - Double charge purchase

  2. Xbox Controller has double input on Windows 10 computer.

    in XBoX on Consoles
    Xbox Controller has double input on Windows 10 computer.: Let me start off by saying, I've been using this same exact controller for nearly 10 years now and I've never had this problem up until about a week ago, Suddenly (seemingly after a Windows...

  3. Double charged

    in XBoX Accessibility
    Double charged: I bought the Premium Deluxe Flight Sim 2020 in 2020 and when I tried to reinstall you billed me the total cost again. c65fa907-88ca-4cd7-a99f-ddaf5426b7fa

  4. Double charge?

    in XBoX on Consoles
    Double charge?: Is it normal that there is the Xbox game pass £7.99 bill and also the 14 day trial which also charged 7.99 A couple days after the actual bill itself? Feels like a double charge to me......

  5. I am being charged double for the Gamepass subscription

    in XBoX Games and Apps
    I am being charged double for the Gamepass subscription: I am being charged double for the Gamepass subscription, and their support phone numbers tell me that the phone number is wrong. Also, their help and FAQ system lacks clear information on the...

  6. I had the same issue, attempted to buy Alan Wake game but got error and was double charged...

    in XBoX Games and Apps
    I had the same issue, attempted to buy Alan Wake game but got error and was double charged...: I hope to receive a full refund for my game charges since I still haven’t received the game, I’m afraid to try and buy any more games in case same issue occurs, this is why Inprefer physical...

  7. Why have I been double charged for Minecraft realms

    in XBoX Games and Apps
    Why have I been double charged for Minecraft realms: I tried the Minecraft realms free month and I then turned off reaccuring billing as it wasn’t for me and now a month later I’ve been charged even though I cancelled it...

  8. Double charged in Family Shared Account

    in XBoX Games and Apps
    Double charged in Family Shared Account: I have to family Microsoft accounts and was trying to purchase Microsoft Flight Simulator. Unfortunately, I couldn't figure out how to share the software between the family and ended up purchasing...

  9. Why wont xbox or microsoft give me a refund, double charged me for subscription

    in XBoX on Windows
    Why wont xbox or microsoft give me a refund, double charged me for subscription: i bought game pass ultimate, and on the same day it re-charged me for game pass pc, then canceled itself, yet the money has still come out of my bank account for BOTH subscriptions, and they are...

  10. Double charged on a gift card different days

    in XBoX Games and Apps
    Double charged on a gift card different days: So I ordered a gift card and was double charged on different days. So what happened was that I purchased a gift card the 28th and I guess they found something suspicious in my account that I was...