Double charge for Xbox live Gold acc.

Discus and support Double charge for Xbox live Gold acc. in XBoX on Consoles to solve the problem; Hi Do I need to contact support via Telephone in my own country, if I get double billed for my Gold service each month? Any ideas please Morten... Discussion in 'XBoX on Consoles' started by nolluf82, Sep 18, 2017.

  1. nolluf82
    nolluf82 Guest

    Double charge for Xbox live Gold acc.


    Hi

    Do I need to contact support via Telephone in my own country, if I get double billed for my Gold service each month? Any ideas please

    Morten

    :)
     
    nolluf82, Sep 18, 2017
    #1
  2. GreasyHippo7423
    GreasyHippo7423 Guest
    Problem with gold

    This account is associated with my microsoft acc. When i go to subscriptions page this acc - i see next information:

    Подписка Золотой статус Xbox Live Gold Срок действия истекает: 10.01.2016

    In english:

    Subscription Gold status xBox live Gold Expiring: 10.01.2016
     
    GreasyHippo7423, Sep 18, 2017
    #2
  3. Bayron Missael
    Bayron Missael Guest
    Doble cobro en membresía xbox live [Translation- Double charge on Xbox Live membership]

    Nesesito ayuda el dia de ayer ise la suscripción gold de xbox live y en la factura bancari me salio doble cobro

    ________________________________________

    [Translation- I need help yesterday I did the gold subscription of Xbox Live and the Bill I received a double charge]
     
    Bayron Missael, Sep 18, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Double charge for Xbox live Gold acc.

    Yes, you would need to contact phone or chat support for any billing issues.
     
    Smwutches, Sep 18, 2017
    #4
  5. Smwutches Win User

    Double charge for Xbox live Gold acc.

    Yes, you would need to contact phone or chat support for any billing issues.
  6. MIXMASTERMIKE jones Win User

    Xbox game pass

    Since I already have Xbox live gold by getting ultimate game pass would I be double charged?
  7. GreasyHippo7423 Win User

    Problem with gold

    This account is associated with my microsoft acc. When i go to subscriptions page this acc - i see next information:

    Подписка Золотой статус Xbox Live Gold Срок действия истекает: 10.01.2016

    In english:

    Subscription Gold status xBox live Gold Expiring: 10.01.2016
  8. JosefLBohorquez Win User

    Charged double for Xbox Live Gold

    Hi and thanks for reaching Microsoft Xbox gamer's community.
    My name is Josef.
    I'm an Independent Advisor

    Hope you're doing great today despite this Ann_070

    In case you have more than one email address, may I know if you already checked the Microsoft account order history with each one?
    https://account.microsoft.com/billing/orders

    If not, please try that. If instead you only have one account.
    May I know if you are able to see this £17.99 charge accessing here https://account.microsoft.com/services > manage subscription > billing history?

    PS: if you want to share screenshots feel free to do it but please conceal personal information including the order number and similar.
    Here in the forums no one can access directly to your account information
  9. tommyw200i-EFEAF805- Win User

    Still havnt got an update via live

    Great! My gold is running out, and i haven't got acces to Xbox Live. Great!
Thema:

Double charge for Xbox live Gold acc.

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