double billing

Discus and support double billing in XBoX on Consoles to solve the problem; Hello, I have been billed twice for my subscription renewal. Can you tell me how to get paid back? Thanks 45ea8891-412e-4ba4-b34b-c73416dae689 Discussion in 'XBoX on Consoles' started by Gsegner20, Apr 19, 2018.

  1. Gsegner20
    Gsegner20 Guest

    double billing


    :)
     
    Gsegner20, Apr 19, 2018
    #1
  2. Nixelplex
    Nixelplex Guest
    Double Billing!!!

    First thing I would do is reach out to Xbox Support. They can look into the issue.

    Contact Us | Xbox Support
     
    Nixelplex, Apr 19, 2018
    #2
  3. XBF Esteban R
    XBF Esteban R Guest
    Double Billing!!!

    Hey there Jamie!

    Sorry about the confusion on how to view your order/subscription. I can totally help you out with what you're asking.

    There's several ways for you to check out your subscriptions and when they are supposed to renew. You can do it on the console or online.

    On the console, you can always sign into the account you're looking into then go to
    Settings>Account>Subscriptions or Settings>Account>Payment & Billing
    to check out that information.

    Online, you can always see all of that while signed into your account at
    account.microsoft.com    . There's a tab there listed under Payment and Billing for your
    Order History and another tab listed Services & Subscriptions.

    Hope this information was helpful.

    Thanks!
     
    XBF Esteban R, Apr 19, 2018
    #3
  4. Smwutches
    Smwutches Guest

    double billing

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Apr 19, 2018
    #4
  5. ZombieJesterCOE Win User

    double billing

    Hey there.

    If you have already spoken to billing over the phone and they have given their decision I am not sure there is much advice we can give you. I would talk to your financial instituion to see if they can put a stop on the second copy.
  6. Smwutches Win User

    Double Billing!!!

    You would follow the contact link that was previously posted. Http://support.xbox.com/contact-us Click no thanks to the virtual support amd look for the options to either chat
    with support or request a call back.
  7. Smwutches Win User

    Double billing

    You would want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  8. Smwutches Win User

    Double Billing

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  9. steeledwand7664 Win User

    Double billing

    You may also want to check your order history by signing into your account at account.microsoft.com and make sure that charge is for a Gold subscription and not something else.
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