double billing of grove music

Discus and support double billing of grove music in XBoX on Consoles to solve the problem; It was an incredibly frustrating experience to try to find some kind of support on this issue other than forcing to post this on this forum or tweeting... Discussion in 'XBoX on Consoles' started by DraconianArchon, Sep 23, 2015.

  1. DraconianArchon
    DraconianArchon Guest

    double billing of grove music


    It was an incredibly frustrating experience to try to find some kind of support on this issue other than forcing to post this on this forum or tweeting it. I don't want this issue and reponse public due to the fact that it is a billing issue.

    For the last two months I've been double billed for grove music and want to have those transactions reversed and one of the grove music accounts cancelled (both are billing to the same xbox account).

    :)
     
    DraconianArchon, Sep 23, 2015
    #1
  2. xBacteriaDx
    xBacteriaDx Guest
    I dont recive the 3 months code for grove music.

    I recently update to windows 10 pro and i got a promotion when i just open grove music, that says when subscribe i have to recive a code for 3 months of grove music for free. After set my DC information i dont recive any code on my email. double billing of grove music :(
     
    xBacteriaDx, Sep 23, 2015
    #2
  3. Gsegner20
    Gsegner20 Guest
    double billing

     
    Gsegner20, Sep 23, 2015
    #3
  4. Smwutches
    Smwutches Guest

    double billing of grove music

    Since this is a billing issue you will need to contact support directly to speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Sep 23, 2015
    #4
  5. Smwutches Win User

    double billing of grove music

    Since this is a billing issue you will need to contact support directly to speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  6. lacrumb Win User

    I want to delete Groove Music and Xbox...Help please

    For Grove Music go All apps, right click on Grove music, click on uninstall.

    In Insider builds in All apps you can right click and uninstall Xbox so this may be available when the new build is released to the public.
  7. rudipops1 Win User

    HELP!!!

    Yes, music and music videos were discontinued after Xbox one parted ways from the Grove subscription. The Xbox only has movies & TV as entertainment app and apps such as Spotify and pandora for music.
  8. twaig1690 Win User

    Background music

    NO the music in the background was NOT tested at all makes you think why have a preview program if they don't test everything.

    Only way to listen to music in the background in the UK is to pay for it with that rubbish grove something that should be FREE.

    MS are a bunch of money grabbing scum
  9. Armageddon97 Win User

    Cant cast to grove music

    I am having this same problem with casting. I will try contacting Xbox Support and will post any steps to solve the issue (if they can solve it).
Thema:

double billing of grove music

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