DOUBLE BILLED FOR XBOX LIVE ACCOUNT

Discus and support DOUBLE BILLED FOR XBOX LIVE ACCOUNT in XBoX on Consoles to solve the problem; I originally had a 1 month XBOX live subscription but I then signed up for the yearly subscription and this month still got charged for the 1 month.... Discussion in 'XBoX on Consoles' started by rjk3031017, Sep 27, 2017.

  1. rjk3031017
    rjk3031017 Guest

    DOUBLE BILLED FOR XBOX LIVE ACCOUNT


    I originally had a 1 month XBOX live subscription but I then signed up for the yearly subscription and this month still got charged for the 1 month. How can I cancel just the 1 month now without cancelling my yearly subscription?
    Also is there any way to get a refund for the month I was double billed?

    :)
     
    rjk3031017, Sep 27, 2017
    #1
  2. Niki Mwiki
    Niki Mwiki Guest
    Double billed for xbox live

    hi, ive been double billed for live gold. i use the 12 month payment option, and my plan will renewin 3/2016. I just got my credit card bill and it says ive been charged for 1 month in april. how do i get in touch with the right ppl about this. Ive been
    redirected here from microsofts general help....which i was told to contact initially thanks guys,

    n
     
    Niki Mwiki, Sep 27, 2017
    #2
  3. TheJackah
    TheJackah Guest
    Double billed for xbox live

    No problem at all. DOUBLE BILLED FOR XBOX LIVE ACCOUNT :)

    Hope this gets resolved for you.
     
    TheJackah, Sep 27, 2017
    #3
  4. Mistress Sara
    Mistress Sara Guest

    DOUBLE BILLED FOR XBOX LIVE ACCOUNT

    Hi there,

    You'll want to reach out to support directly about the billing issue so they can assist in remedying it.

    You can go
    here     for the number in your region.
     
    Mistress Sara, Sep 27, 2017
    #4
  5. Сергей Л.
    Сергей Л. Guest
    I have the same problem, only I bought a three-month subscription! What should I do?
     
    Сергей Л., Nov 1, 2018
    #5
  6. Сергей Л. Win User

    DOUBLE BILLED FOR XBOX LIVE ACCOUNT

    I have the same problem, only I bought a three-month subscription! What should I do?
  7. Mistress Sara Win User

    DOUBLE BILLED FOR XBOX LIVE ACCOUNT

    Hi there,

    You'll want to reach out to support directly about the billing issue so they can assist in remedying it.

    You can go
    here     for the number in your region.
  8. Niki Mwiki Win User

    Double billed for xbox live

    Thanks for the help TJ! I'll use the link you provided! Thanks again, Niki
  9. TheJackah Win User

    Double billed for xbox live

    Hey Niki Mwiki,

    Thanks for using the Support Forums!

    As this is a public forum, the community cannot discuss specific charges, particularly as we're not able to access your account to check on this.

    However - you can any charges from Microsoft to you by logging-in here:
    www.commerce.microsoft.com     then selecting Payments & Billing.

    You'll be able to view all billing history.

    If there is an issue with a charge, you will need to contact Billing support here:
    support.xbox.com/.../contact-us

    Hope that helps! :)
  10. GUARD YA BRAiN Win User

    Double xbox live billing

    Personally Id recommend calling xbox support. Make sure you dont have other accounts that are still active etc.. you can find this under settings and subscriptions.
Thema:

DOUBLE BILLED FOR XBOX LIVE ACCOUNT

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