Dotpay - Odrzucenie zakupu gry

SethisSwistak · May 1, 2020

Witam.

Zakupiłem dzisiaj grę poprzez dotpay i zostały pobrane pieniądze.

Po godzienie zauważyłem że w historii zakupu widnieje gra lecz z napisem Odrzucono.

Po zakupie dostałem meila:

"

ayment confirmation has been sent to the seller. The money has been transferred to seller's account.

In the event of problems with the transaction please contact the seller: L:
*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

This message has been sent automatically. Please do not reply.

We have noted your attempt to send a payment in the amount of 82.49 PLN to the seller
Microsoft. "

Pieniądze nie zostały zaksięgowane czy zwyczajnie wystąpił jakiś błąd a pieniądze zostaną mi zwrócone i muszę kupić na nowo ?

:)

Hannides

Sorry my Polish is bad nonexistent. Did you buy the game from the Xbox Store or somewhere else like CDKeys?

SethisSwistak

game bought in xbox store

SethisSwistak

Hi. Today I bought a game, I’ve paid via dotpay and the money was taken from the account. I received an e-mail from you informing me that the money was sent to the seller. the game appears in the purchase history as a "rejected." I would like
to know how can we solve this problem ? you will give the money back or will I have to make another purchase? Please contact me. My order number: 4266950477 Thank you.

wjehu

I will contact Dotpay well and let me know what happened.

W Szwed

It wasn't purchased under a different account, and dotpay confirmed that the money was transferred.

Dotpay - Odrzucenie zakupu gry