Doom Eternal Purchase not showing as downloadable

I bought Doom Eternal Deluxe edition on 10th march 2020 via the xbox store, it was succesful and I have been playing since release.

Today i go to check for the dlc to make sure its downloaded but i noticed that on the microsoft store that all the doom versions show as "Purchase" rather than "install" even though i own the game and it shows in my order
history.

I can play the game and run it absolutely no problem, but i wonder if it is due to it now being on gamepass rather than it being "correct".

In game i can see that i have the demonic slayer skin which was one of the DLC items for the deluxe edition, so i know it has been registered at some point. But whenever i try to manage my
game or view it in store it seems to show that i dont own the game and asks me to buy it, for all versions of the game.

The only way i could speak to someone was with an "Xbox Gamer" chat function who ran me through some basic reset stuff and they said it was a licencing issue with bethesda, and waiting on a support ticket from them, even
though it is the xbox store that is showing that i dont own the game and i am playing with some of the items from that version, it also shows in my order history as purchased and correct.

Does anyone have any ideas? The support site doesnt really give me the option easily to contact someone at microsoft/xbox and I even resorted to tweeting xbox support to try and get someone who can actually check my account to have a look and give me an answer.

:)