DOOM Eternal FAQ

When does the game launch?

The launches on Friday, March 20th, 2020 at 12 am (midnight) local time.

Note: The game is not available in China.

What do the versions of the game include?

Standard Edtion:

• Base Game
• Campaign
• DOOM 64 [Pre-Order only, purchasable separately]
• Rip & Tear Pack [Pre-Order only]

Deluxe Edition:

• Base Game
• Campaign
• Deluxe Edition Content
• Year One Pass
• DOOM 64 [Pre-Order only, purchasable separately]
• Rip & Tear Pack [Pre-Order only]

The pre-order bonus Rip & Tear Pack includes:

• DOOT Revenant player skin for Battlemode
• Cultist Base Master Level - A remixed version of the campaign level "Cultist Base," with new challenges and surprises
  
• “Throw-back” Shotgun Weapon Skin

I have brought the Standard Edition can I upgrade to Deluxe edition?

There way to upgrade although you can refund the standard edition then buy the deluxe edition.

I cannot find my DLC content.

The base game doesn't include DLCs, some items may be only available once certain levels have been completed, or certain tasks have been carried out.

Note: Year One Pass will not show via My Games and Apps management page for the game but you can go to the store to confirm ownership.

What are the known issues?

You can view the known issues at
xbox.com/gamelaunches

Also note:

One issue known prior to launch is that some achievements may not unlock when the game was being played offline. Reconnecting to the Xbox Live doesn’t then trigger those achievements. Bethesda is looking into this further, and this should be resolved with
an upcoming update.

How do I report a player in DOOM Eternal?

Please view this article
https://help.bethesda.net/app/answers/detail/a_id/49904

I need support who can I contact?

• You can use Xbox Assist on your console

• Post answers.microsoft.com
• Contact Xbox Support: https://beta.support.xbox.com/contact-us
• Contact Bethesda Support: https://help.bethesda.net/app/incident10

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