DOOM Codes - Message disappeared from my inbox before I could redeem.

Discus and support DOOM Codes - Message disappeared from my inbox before I could redeem. in XBoX Sales and Promo to solve the problem; Hello, I pre-ordered DOOM and was sent, from XBOX, the game codes for DOOM 1 and DOOM 2. I saw the message come through on my SmartGlass (and did NOT... Discussion in 'XBoX Sales and Promo' started by LOCAL ALIEN, May 19, 2016.

  1. LOCAL ALIEN
    LOCAL ALIEN Guest

    DOOM Codes - Message disappeared from my inbox before I could redeem.


    Hello,

    I pre-ordered DOOM and was sent, from XBOX, the game codes for DOOM 1 and DOOM 2. I saw the message come through on my SmartGlass (and did NOT delete the message). When I came home later today, I turned on my XBOX One console to redeem the codes. While the
    'taskbar' shows that I have 1 message, I do not have any messages in my message folder. I have not yet redeemed the codes and am unable to do so without the message.

    I have noticed a number of other forum posts that have discussed a similar issue. Please review my account, messages, etc.

    Can you please resend the codes so that I can redeem them?

    Thank you.

    :)
     
    LOCAL ALIEN, May 19, 2016
    #1
  2. YetiParade
    YetiParade Guest
    Purchased Mafia 3 bundle, Codes lost

    I received the codes from purchasing the pre order bundle, however they disappeared from my inbox before I could redeem them. can I have them re sent?
     
    YetiParade, May 19, 2016
    #2
  3. EvilestRaptor
    EvilestRaptor Guest
    MY CODES FOR DOOM 1 AND 2 DISAPPEARED

    The message containing my codes for Doom 1 and 2 disappeared before i could actually claim them.
     
    EvilestRaptor, May 19, 2016
    #3
  4. LivingUndead
    LivingUndead Guest

    DOOM Codes - Message disappeared from my inbox before I could redeem.

    Same thing here. Saw I had a Smart Glass message while I was at work, which was the Doom 1 & 2 codes for preordering. Came home and had no messages on my xbox one. I tried logging in on my pc, and on xbox.com but can't find that message anywhere. I was
    also holding on to a message that had my quantum break pc code in it. that is also gone but I didn't delete any messages.

    Please, If you can also resend my codes.
     
    LivingUndead, May 19, 2016
    #4
  5. Dunklar
    Dunklar Guest
    this happened to me as well
     
    Dunklar, May 19, 2016
    #5
  6. Havoc AD
    Havoc AD Guest
    I'm having the same problem too
     
    Havoc AD, May 19, 2016
    #6
  7. jlick80
    jlick80 Guest
    I'm having the same issue too. Can you please resend mine as well
     
    jlick80, May 19, 2016
    #7
  8. Havoc AD
    Havoc AD Guest

    DOOM Codes - Message disappeared from my inbox before I could redeem.

    They just popped back up for a second but then disappeared again, this is really annoying I love the original doom games
     
    Havoc AD, May 19, 2016
    #8
  9. TrulyLOONY
    TrulyLOONY Guest
    I am having the same issue. Please resend mine.
     
    TrulyLOONY, May 19, 2016
    #9
  10. Havoc AD
    Havoc AD Guest
    I FOUND THE FIX!!!

    What you need to do is open a backwards compatible game and then click the "start" and "select" buttons on your controller (yes I know those aren't the new names but I'm not sure what they are) after you click the the old home screen will pop up and you
    can view your messages and redeem the codes!!!!
     
    Havoc AD, May 19, 2016
    #10
  11. Diluant
    Diluant Guest
    Thank you. I just was chatting with support and they sent me to this forum. My messages are gone as well. Doom1 and 2 codes unused in my messages DOOM Codes - Message disappeared from my inbox before I could redeem. :(
     
    Diluant, May 19, 2016
    #11
  12. Mister Maka
    Mister Maka Guest
    Hey everyone! I've sent you all a Forums Private Message. You can check those by clicking
    HERE. =)

    For future promotions, if you run into any trouble please create individual threads, as it allows us to best help you out. Thank you
     
    Mister Maka, Nov 3, 2018
    #12
  13. Havoc AD Win User

    DOOM Codes - Message disappeared from my inbox before I could redeem.

    I'm having the same problem too
  14. LivingUndead Win User

    DOOM Codes - Message disappeared from my inbox before I could redeem.

    Same thing here. Saw I had a Smart Glass message while I was at work, which was the Doom 1 & 2 codes for preordering. Came home and had no messages on my xbox one. I tried logging in on my pc, and on xbox.com but can't find that message anywhere. I was
    also holding on to a message that had my quantum break pc code in it. that is also gone but I didn't delete any messages.

    Please, If you can also resend my codes.
  15. Diluant Win User

    DOOM Codes - Message disappeared from my inbox before I could redeem.

    Thank you. I just was chatting with support and they sent me to this forum. My messages are gone as well. Doom1 and 2 codes unused in my messages :(
  16. Havoc AD Win User

    DOOM Codes - Message disappeared from my inbox before I could redeem.

    They just popped back up for a second but then disappeared again, this is really annoying I love the original doom games
  17. Dunklar Win User

    DOOM Codes - Message disappeared from my inbox before I could redeem.

    this happened to me as well
Thema:

DOOM Codes - Message disappeared from my inbox before I could redeem.

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