Doom 1 pre-order code from Doom doesn't work but the Doom 2 code did.

Discus and support Doom 1 pre-order code from Doom doesn't work but the Doom 2 code did. in XBoX Sales and Promo to solve the problem; I pre-orded Doom and got Doom 1 and Doom 2 for free. I tried the Doom 2 code first and it worked but the Doom 1 code doesn't. Some people have posted... Discussion in 'XBoX Sales and Promo' started by Kensy3, Sep 5, 2016.

  1. Kensy3
    Kensy3 Guest

    Doom 1 pre-order code from Doom doesn't work but the Doom 2 code did.


    I pre-orded Doom and got Doom 1 and Doom 2 for free. I tried the Doom 2 code first and it worked but the Doom 1 code doesn't.

    Some people have posted the the region is the error and that's what Microsoft support thought too.

    All i get for error is "Sorry, but an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later."

    and error code:

    oYoR6oE1t5itUaWW.3

    2016/09/05 - 13:54:50 UTC

    :)
     
    Kensy3, Sep 5, 2016
    #1
  2. SONNORI
    SONNORI Guest
    I didn't receive DOOM 1&2 gift codes

    hello.

    pre-ordered Doom Pre-Order.

    I didn't receive DOOM 1&2 gift codes

    Order number

    567453565550379687
     
    SONNORI, Sep 5, 2016
    #2
  3. SpicyAuster
    SpicyAuster Guest
    No DOOM 1 and DOOM 2 codes..

    I pre-order DOOM and have not received the codes for DOOM 1 and 2.
     
    SpicyAuster, Sep 5, 2016
    #3
  4. Doom 1 pre-order code from Doom doesn't work but the Doom 2 code did.

    Hey, Kensy3! If you are having issues redeeming a code, it's generally due to a mismatch of your account region and physical location. You will want to do a
    region migration to ensure your account region reflects where you are located and then attempt to redeem the code again. If you are still having issues after, make sure you attempt
    to redeem the code on the website and post back with the error code you receive there. Thanks!
     
    Misses Quinzel, Sep 5, 2016
    #4
  5. Kensy3
    Kensy3 Guest
    Thank you for your answer.

    My region is correct and i haven't changed it. I tried the code on xbox website and i get following error:

    XBOS-3012

    f83ac473-c465-48c2-893f-64b72329a0ac

    2016/09/05 - 13:57:51 UTC
     
    Kensy3, Sep 5, 2016
    #5
  6. Kensy3
    Kensy3 Guest
    Sweden - Europe.

    Both codes was sent in the same message and only one of them work. Both from Microsoft.

    I have always been in the same region.
     
    Kensy3, Sep 6, 2016
    #6
  7. Miss Bijoux
    Miss Bijoux Guest
    Hey Kensy3 -

    If you're still unable to redeem the code, that would indicate that there is still a mismatch of sorts somewhere. If you're sure your Xbox One console region is set correctly, please check and confirm that your Xbox Live account region matches your current
    physical location. The link provided by Misses Quinzel above will walk you through the process.

    Double check that for us and let us know. Doom 1 pre-order code from Doom doesn't work but the Doom 2 code did. :)
     
    Miss Bijoux, Sep 7, 2016
    #7
  8. Kensy3
    Kensy3 Guest

    Doom 1 pre-order code from Doom doesn't work but the Doom 2 code did.

    Yes the region is correct. Already checked with Microsoft support. My code can't be for europe/sweden.
     
    Kensy3, Sep 7, 2016
    #8
  9. Miss Bijoux
    Miss Bijoux Guest
    Hey there!

    I've sent you a Forums Private Message. You can check those by clicking here.

    Thanks!
     
    Miss Bijoux, Sep 8, 2016
    #9
  10. Kensy3
    Kensy3 Guest
    This has been solved!

    Turned out to be region mismatch on my xbox 360 profile and not on my xbox one profile.

    Thank you all for you support and help!
     
    Kensy3, Nov 3, 2018
    #10
  11. TimeDiver01 Win User

    DOOM

    I have pre-ordered DOOM but have not received my DOOM 1 or DOOM 2 codes as yet... Should I just be more patient?
  12. Privete Schools Win User

    Still haven't received my promo code for fallout 3

    I have the same problem with doom it has been 10 after i pre ordered doom and i havent received the doom 1-2 codes
  13. Mister Quimby Win User

    Doom Beta Code

    Hey there EasY StromzZ!

    Just to clarify, the only codes you should have received for pre-ordering Doom will be for Doom 1 and Doom 2. If you need assistance with retrieving those codes, be sure to let us know. If you would like to inquire about receiving a Doom beta code, I suggest
    heading over to the
    Doom Closed Beta
    forum for further assistance. Thanks in advance!
  14. azizy2002 Win User

    Doom pre-order demon multiplayer pack content not present in my game

    Hi, when I preordered doom I got two codes for original doom 1&2 doom 1 code is not working. !
  15. Mister Maka Win User

    Doom Pre-Order Codes/Doom 1-2

    Hey there PriestOfDiscord.

    Unfortunately if you were unable to pre-order the game we are unable to provide you with the included bonus content. For future promotions please be sure to check out the window for qualifications. Thanks for your understanding and if you have any other
    Xbox support questions please create a new thread.
Thema:

Doom 1 pre-order code from Doom doesn't work but the Doom 2 code did.

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