Don't receive my 15000 credits for pre-ordering 3 games (RE7 included) on the last months of ...

Don't receive my 15000 credits for pre-ordering 3 games (RE7 included) on the last months of 2016! Please, can you review my purchase history directly on my account to see what happens with this specific reward?! I wait for the 96 hours after release of
last games (RE7) and still don't receive any credits for the 1-2-3 Punch Card mission. Thanks in advance for any help on that issue!

:)

 

Don't receive my 15000 credits for pre-ordering 3 games (RE7 included) on the last months of 2016

Don't receive my 15000 credits for pre-ordering 3 games (RE7 included) on the last months of 2016! Please, can you review my purchase history directly on my account to see what happens with this specific reward?! I wait for the 96 hours after release of
last games (RE7) and still don't receive any credits for the 1-2-3 Punch Card mission. Thanks in advance for any help on that issue!

 

Don't receive my 15000 credits for pre-ordering 3 games (RE7 included) on the last months of 2016

Hello mestreotaku,

Only pre-order purchases made during the offer period are eligible for the offer. Since only your purchase of Resident Evil 7 was made during the offer period (October - December), it was the only eligible purchase for that punchcard. Since that offer required
three punches, you did not complete the offer and therefore did not receive Credits from completion of the offer.

 

Hello mestreotaku,

We responded to your previous post at (Don't receive my 15000 credits for pre-ordering 3 games (RE7 included) on the last months of 2016).