Dont really know what is happening but i geuss connection issues

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

- Press the Xbox button

- Move right to the System Tab

- Scroll down and select Settings

- Scroll down to Network

- Select Network Settings

- Scroll down and select Advanced Settings

- Scroll down and select Alternate MAC Address

- Select the Clear button

- Select the Restart button.

Please check, or ask your ISP to check, if the following ports are open in your router and put the PC's IP in the DMZ zone configuration if you have a secondary router both must have the same configuration:

Port 88 (UDP)

Port 3074 (UDP and TCP)

Port 53 (UDP and TCP)

Port 80 (TCP)

Port 500 (UDP)

Port 3544 (UDP)

Port 4500 (UDP)

To locate the IP of your PC: On the taskbar, select Wi-Fi network > the Wi-Fi network you're connected to > Properties.

Under Properties, look for your IP address listed next to IPv4 address.

Hi there,

to rule out a suspension or anything be sure to check out
http://enforcement.xbox.com it will show any account suspensions if any are present.

Also be sure to try a Power cycle via the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console to see if that makes any difference.

If that does not help and no enforcement actions are present on your account try Redownloading it via the following steps

1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again: http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
3. Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at http://support.xbox.com/contact-us

Let us know the results

Oh yeah By The Way my internet is back on I forgot to add that...

Hope you haven't caused any inner damage to your console. Try to change the power supply and if that doesn't work send your console for repairs:

https://support.xbox.com/he-IL/my-account/warranty-and-service/getting-your-product-serviced

Hello there @Mau Daran, I hope everything is going well!
Thank you for reaching Microsoft Xbox Forum support. It was actually a service outage, but it was resolved which is why I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!