Don't know what's my roblox email

V9 ScrimXD#3600 · Sep 27, 2020

So I forgot my roblox email and that email is connected to xbox account, how can I see what roblox account I have connected to my xbox account because I bought robux through the xbox store but I cant buy anything without logging in to my laptop or phone?

:)

LadyDeathtrip

Hi,

Roblox has a page about how to recover our account which also includes a couple methods that may help you locate this info.

https://en.help.roblox.com/hc/en-us/articles/360028719931-I-Forgot-My-Username

If you continue to have issues you can contact their support and they may be able to also recover this info for you.

https://www.roblox.com/support

I hope this helps and good luck.

Briley Roberts

Thanks for trying to help I don’t know if it’s a hundred percent clear what I said. But at the time of making my Roblox account my dad didn’t put an email so I can’t use the account on my other devices beside the Xbox so I can’t sign into my account I contacted customer support and they said I need proof of owning the account and asked for a Roblox purchase receipt here is what they said “Please reply to this message with a copy of your Roblox, Xbox purchase receipt. You may send us your emailed receipt or a screenshot of your Roblox, Xbox purchase receipt.” the thing is I don’t know what the purchase receipt is because you don’t buy the game because it is free.

Jesse E'

Unfortunately that's the only help Microsoft provides on account recovery. You can also try checking with friends and family if they remember the email or maybe you sent someone an email they didn't delete.

Kobe384

Thank you for responding, I tried to recover my account through the link you sent in your reply but it still didn't work. I only bought one thing on it and I dont remember what card I used, and I never sent any emails. I also tried using tried using my phone number but it kept saying use a different way. I was going through other stuff too and it showed all the emails I had my main email as a secondary email but it only showed the first 2 letters of each email and that really doesn't help.

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'm afraid only way to recover an Xbox account is via the account recovery form here https://account.live.com/password/reset

You can try all the emails you remember or if you had a phone number attached to the account, you can use that too.

Sadly, an account cannot be recovered with the gamertag alone.

Don't know what's my roblox email