Don't have code

You'll need to post in the Sales and Promotions forum so support can send you the codes.

Hey Branthers,

When did you purchase Halo Wars 2: Ultimate Edition? The Halo Wars: Definitive Edition code will be sent to you 7-10 days after purchasing Halo Wars 2: Ultimate Edition. If it has not been 10 days after purchasing, hang tight and post back here if you do
not receive a code after waiting 10 days.

Unfortunately there is no way with access to the parent email.

The adultness of your account is determined by the birthdate that was entered when you created the account.

If, according to that birthdate, your account is 18 years (or 20 if you're in Korea), then you automatically get an adult account that doesn't need parental accounts to make your settings.

Also, the parental email that is used, is "only" a username that looks like an email. If the parent that set up the parental account still knows the password, they can sign in under
https://account.xbox.com/settings without having access to the actual email.

A child's account is blocked by default in using online features for obvious reasons.

I checked all of the settings and it was not blocked, that's why I said "I checked all the settings" I ended up resetting the Xbox and starting from scratch, by adding my account first and then adding his account to the family and it worked fine. If you
were trying to be helpful and not just snarky, your response would have included steps to unblock the child's account. Don't waste people's time with responses like this. Thank you.