Don't have access

Unfortunately there is no way with access to the parent email.

The adultness of your account is determined by the birthdate that was entered when you created the account.

If, according to that birthdate, your account is 18 years (or 20 if you're in Korea), then you automatically get an adult account that doesn't need parental accounts to make your settings.

Also, the parental email that is used, is "only" a username that looks like an email. If the parent that set up the parental account still knows the password, they can sign in under
https://account.xbox.com/settings without having access to the actual email.

Did you gameshare on your old xbox with someone who bought the DLC?

If so, then he or she probably has the rights for the DLC.

Hey, try a complete discharge of your headset and re-pair it to the console and transmitter. I had to do this with my 800x Elites. Disconnect the transmitter from the console and unplug the usb from the headset if you were charging it. Then, hold the
power button down to turn off the headset (if it was on) and then hold the mute mic button for 15 seconds. Re connect the transmitter to the console and then pair the headset again. That should get you rolling!

If this does not work, try searching for updates with the headset connected to the console after the headset is recognised as your accounts mic again.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I apologize but we can only request a refund for a game if we have access to the account where it was purchased.

The best option that we can do is to recover the account, Vera. Did you purchase this through the Mojang website or through Microsoft Store?

If through Microsoft, kindly sign in to https://account.microsoft.com/billing/orders using all Microsoft accounts that you own. If this was purchased through Mojang and you still have the email confirmation, you can try using the transaction ID by reaching out to them.

Also, as an additional help, I got you here a helpful link that will guide you in locating the Microsoft email address: https://support.xbox.com/en-US/help/account-pro...