Dont get my codes

Discus and support Dont get my codes in XBoX Rewards & Social to solve the problem; i exchange my gens and i dint get my codes for this purchases d307c7be-8b3f-46fb-a13e-95b05565e26a Discussion in 'XBoX Rewards & Social' started by The Stanos, May 17, 2018.

  1. The Stanos
    The Stanos Guest

    Dont get my codes


    i exchange my gens and i dint get my codes for this purchases

    :)
     
    The Stanos, May 17, 2018
    #1
  2. HassanB
    HassanB Guest
    DONT GET CONFIRMATION CODE!

    Hello,

    If you've just recently changed your security proofs please know that there is a 30 day waiting period from replacing old information with new information.

    If you are unable to get the code that Microsoft is trying to send to confirm you're identity then you will need to
    contact phone support for whatever account information you are attempting to edit/replace.
     
    HassanB, May 17, 2018
    #2
  3. iQxNathan
    iQxNathan Guest
    DONT GET CONFIRMATION CODE!

    I have been trying several times and yet I fail to receive a text including the verification code in from Microsoft, my number and everything is correct!
     
    iQxNathan, May 17, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Dont get my codes

    Hello The Stanos,

    We have escalated this issue to our Vault team to investigate. Please be sure to be looking at the email you registered into the Vault form, as well as that email's junk mail folder.
     
    XBLRewards8, May 17, 2018
    #4
  5. The Stanos
    The Stanos Guest
    hi its been about one month and i dint get the codes
     
    The Stanos, May 31, 2018
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello The Stanos,

    Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting
    "Messages" from the drop down menu that appears.
     
    XBLRewards8, Nov 3, 2018
    #6
  7. XBLRewards8 Win User

    Dont get my codes

    Hello The Stanos,

    Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting
    "Messages" from the drop down menu that appears.
  8. XBLRewards8 Win User

    Dont get my codes

    Hello The Stanos,

    We have escalated this issue to our Vault team to investigate. Please be sure to be looking at the email you registered into the Vault form, as well as that email's junk mail folder.
  9. The Stanos Win User

    Dont get my codes

    hi its been about one month and i dint get the codes
  10. iQxNathan Win User

    DONT GET CONFIRMATION CODE!

    Ive tried and that doesnt work either
  11. I Dashboard It Win User

    DONT GET CONFIRMATION CODE!

    Try the one where they call you and leave it in your voice-mailbox...
Thema:

Dont get my codes

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