Don't believe I have the points I should

If you have a question about your account, you can contact Microsoft Rewards Support at
account.microsoft.com/rewards and clicking on "Contact Microsoft Rewards Support" at the bottom of the page (bottom-left).

Hello Joe Deertay x,

Game consumables are not eligible for MyVIP, and do not award payback. Since the overwhelming majority of your purchases have been some form of Game Consumable purchase (Call of Duty Points, Madden or FIFA points) they have not awarded payback. From our
FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

Regarding your Game purchases from last month, also from our FAQ:

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated February's MyVIP, so it is too early to see the Credits pending.

If your question is about the Simply Rewarding offer, keep in mind that it takes us up to 96 hours to process new purchases, so if you have only recently made a purchase, it is too early to see those Credits pending. However, consumable purchases should
be applicable to that offer.

The staff does not work weekends. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply. They will review your account to see if there are any issues. To expedite, you may want to post what exactly you feel could be
missing. Remember not to post any personal information

Hi there,

Only an enforcement team member can respond to any enforcement items and they do not use the forums.

If you feel your suspension was in error, you can submit a case review at
https://enforcement.xbox.com.

When you encounter anyone that is breaking the code of conduct you can mute them, report them and block them through your console. Never respond to the user.

Also keep in mind the enforcement does not let anyone know what the outcome of a report they submitted on a user is. So there is no way to know if the other person you mentioned did or did not get a suspension. Suspensions are issued after an investigation
has been completed.

Oh, I was told by support live chat that Enforcement would see this post.

Also, I didn't get a message from Xbox live telling me the person I reported has been sanctioned.

Thanks for the reply!