"Done! Unlocking..." achievement glitch. 3 months still no solution!

Here are the 2 achievements that are stuck

Wisening Up
H3: ODST: Find the 29th Audio Log.

and

Ear Bender
H3: ODST: Find the 16th Audio Log.

Both were obtained on 5/31/15

I've contacted Microsoft chat support 3 times, I filled out 5 surveys, I've followed the support guide twice, and I've even uninstalled the game. nothing has worked. I figured i'd post one last time to find a solution before I call Microsoft support and yell
for about 3 hours

:)

 

Achievement glitch: "Done! Unlocking..."

Hey!

Nope. I'm always online.

 

Achievement glitch: "Done! Unlocking..."

KRYSIINATOR,

Were you or your console Offline when you were completing these achievements?

 

MrGiggleButts,

I would try these following solutions:
support.xbox.com/.../troubleshoot-achievements-challenges also you can check out this forum post from Mister Cerb:

forums.xbox.com/.../1958241.aspx

(Instructions from Mr Cerbs post)

ALL QUOTED:

Hey there! If you're maybe having a little trouble getting an achievement to unlock, you've come to the right place! This sticky is designed to help get everything back on track. Please read through each of the phases below and give the troubleshooting steps
there a shot! If the recommended troubleshooting steps are not performed, we won't be able to assist, so please take the time to try each of the suggested steps!

Phase 1: Check your progress on TrueAchievements.com.

Sometimes Achievements can be a little tricky. Whether you need to recruit the right combination of crew members - Whether you need to rock the perfect guitar solo in a certain song - Or whether you need to pop only the most radical of wheelies around the
track: The community over at TrueAchievements has a wealth of advice and tips on how to unlock even the most pesky of Achievements. So please, search your Achievement and progress over there to make sure you've definitely completed all of the requirements.

Go to www.trueachievements.com.

Search for the game in question by using the "Search Site" bar near the top right of the web page. You can also choose the game from the drop-down list that updates as you type!

Locate the achievement in question on the game's landing page.

Select the hyperlink under the name of the achievement which says, "There are X guides".

Read through the suggested guides and comments to ensure that all actions necessary to unlock the achievement have been performed.

Phase 2: Choose the device you're using and follow the instructions:

If you're on Xbox One:

Ensure you were connected to Xbox Live. If you weren't, try connecting to Xbox Live then attempt to unlock the achievement again.

If you were connected to Xbox Live and you completed the full requirements for the achievement, wait a full 72 hours, then check on Xbox.com or your Xbox One console and see if the achievement shows as unlocked.

If things still aren't looking right, give the following troubleshooting steps a shot:

Remove your account from your Xbox One console.

Power cycle your Xbox One console.

Download your account to your Xbox One console.

Attempt to unlock the Achievement again.

If the achievement is showing as unlocked, but you're not seeing the Gamerscore from the achievement added to your total Gamerscore and the unlocked count for the game in question is incorrect: Head over to your profile on Xbox.com, view the game and achievement
in question on your profile, then wait a full 72 hours for things to process.

If these steps did not work, proceed to Phase 3.

If you're on Xbox 360:

If things still aren't looking right, give the following troubleshooting steps a shot:

Delete your profile ONLY (do NOT delete profile and items).

Clear your system cache.

Restart your console.

Download your profile.

Attempt to unlock the Achievement again.

If the achievement is showing as unlocked, but you're not seeing the Gamerscore from the achievement added to your total Gamerscore and the unlocked count for the game in question is incorrect: Head over to your profile on Xbox.com, view the game and achievement
in question on your profile, then wait a full 72 hours for things to process.

If these steps did not work, proceed to Phase 3.

If you're on Windows Phone:

If things still aren't looking right, give the following troubleshooting steps a shot:

Uninstall the app (game) in question

Soft Reset your windows phone. - Press and hold the Volume Down and Power buttons at the same time until you feel a vibration (about 10-15 seconds). Your phone will restart automatically.

Reinstall the app (game) in question

Try earning the achievement in question again.

If possible, try earning a different achievement in the same game.

If possible, try earning the achievement on a different Windows Phone.

If the achievement is showing as unlocked, but you're not seeing the Gamerscore from the achievement added to your total Gamerscore and the unlocked count for the game in question is incorrect: Head over to your profile on Xbox.com, view the game and achievement
in question on your profile, then wait a full 72 hours for things to process.

If these steps did not work, proceed to Phase 3.

If you're on Windows 8:

If things still aren't looking right, give the following troubleshooting steps a shot:

Right-Click on the app (game) tile in question and select "Uninstall".

After the app (game) has been uninstalled, open your computer's charm bar (by hovering your mouse in the bottom right-hand corner of your screen), and select "Search".

Type "wsreset" and press enter.

After you see a confirmation, the store cache has been reset.

Now reinstall the app (game) in question.

Attempt to unlock the achievement again.

If the achievement is showing as unlocked, but you're not seeing the Gamerscore from the achievement added to your total Gamerscore and the unlocked count for the game in question is incorrect: Head over to your profile on Xbox.com, view the game and achievement
in question on your profile, then wait a full 72 hours for things to process.

If these steps did not work, proceed to Phase 3.

Phase 3: Take our SURVEY.

If you've tried checking your progress on TrueAchievements.com to ensure that you're properly completing the achievement AND you've tried the troubleshooting steps listed above, let us know! Please be sure to fill out all of the requested information in
the survey or we will not be able to assist further. Once we've looked through things on our end, you'll receive an email response to the contact email address you have registered with us!

 

I'm looking for a salutation I haven't tried

 

The only other option I can think of is checking with support chat
support.xbox.com/.../contact-us

 

They don't know what to do. I've contacted them multiple times and every time they just try to fill me out a survey post.

 

Its one of those bugs dude, where it will eventually end up fixing itself, but can take a long time to do so. I've heard of it taking months to unlock, so that is not all that strange. It just seems to be that game where it seems to take forever to tick
over

You've honestly tried everything we have to offer though, and I think support will probably tell you the same thing What "The Dude" posted, is the solution that Xbox Staff have provided in the Halo MCC achievement bug thread, so make sure you've done
all that thoroughly, as that has the best chance of fixing the issue for you.

Cheers

Denaz