Done my suspension but still cant send messages or hear anyone?

i just got off my communication suspension today at 2:01am of april 5th i cannot send messages or hear anyone can anyone explain to me what is the problem

:)

 

enforcement

My suspension has been done and over with but i still cant talk in party chat or send messages Please Help

 

I cant play online or send messages even after ive been unbanned

I was banned waited my suspension time but i still cant play online or send messages plz help

 

Sorry to hear it. Please double check the date/time that the action began as an enforcement only lifts at around the same time that it started.

If it is beyond that time the please try power cycling the console by holding the power button on it for 10 seconds until it shuts down then unplug it and let it sit for 5 minutes to see if that helps.

 

yea ive tried those still no success idk what it could be i hope im not permanently banned

 

If you check our Xbox Enforcement page, does it show any current enforcement actions? Additionally, do you happen to have an email from the Xbox Live Enforcement Team (XBLPET)? I would check the email
inbox for the Microsoft Account you are using for your Xbox Live account for an email from that team, which may contain further information.

Keep us posted!