Dolby Vision not working with Disney+ or Netflix w/Xbox Series X

I am having the same issue, I can only get Dolby Surround or Stereo while using Netflix. Prime & Disney play Atmos fine.

Xbox audio settings are correct and on Atmos w/passthrough. AVR is a Denon AVRX4700H w/7.1.2

I have that exact same reciever with my Series X hooked to it and same problem. Prime and Disney transmit Atmos but everything on Netflix that has Atmos and Vision on sends the Vision but Atmos reverts to Surround. It's really annoying to the point I don't watch Netflix anymore.

I have a series x connected to a Philips Amerlight 65pus8535 I get 5he silver metallic screen playing x/s dedicated games and it also appears while using Disney plus app from my tv apps! Is this a problem with my tv or is it a Dolby vision problem, I have turned off the dolby for gaming and this worked but in the detail list on my Xbox series x it says that the dolby vision may experience distortion?

Hello, I tried all three of these, and still do not see Dolby Vision enabled. I see Ultra 4k, HDR10, Dolby Atmos in Disney+ shows that should have DV. It still shows that Dolby Vision is supported in the video options, but is not showing in the apps.

Any help is appreciated!

Hello there @GTOGreg, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

I think Dolby Vision only works for Netflix. I wouldn't expect that to be a feature for discs on current gen as I think all of their focus is on Series X.