Dolby Vision being output incorrectly on Disney+/Vudu

jokerjohn09 · Mar 16, 2020

When using DV with either of these apps the image looks strangely over saturated and inaccurate. Everyone’s skin tones looks overly red and highlights seem much dimmer than they’re supposed to be. There’s also a strange green push to a lot of the colors.
As if there’s something wack with the way it’s being output from the app. It’s the kind of thing that doesn’t really seem abnormal at first glance but when you compare it to the built in app on the LG C9, you can tell it’s completely off from how it’s supposed
to look.

HDR10 looks fine so it seems like it’s a DV specific bug. Curiously enough though, this actually ISN’T an issue with the Netflix app. DV content there looks great and is completely consistent with the built in app on the C9. It’s JUST Disney+/Vudu
having this issue and I have no clue as to why. Can’t seem to find anyone else having this problem either so I’m not even sure where to begin looking for a solution. Can anyone else with a DV enabled TV verify this as being an issue? And if this really is
something unique to me, what can I do about it?

:)

sandy the hippy

Tested on lg b9, no similar issue here..

Sorry

jokerjohn09

Could you perhaps test a specific scene? I went ahead and took this screenshot from Force Awakens. The top is what the Xbox Disney+ app is outputting with Dolby Vision and the bottom is what the built in WebOS app is outputting with the same picture settings.
If everything is working properly, Han’s skin tone should lean orange instead of red here.

QUEENMISFITS

I have Disney+ but I have not had any problems with it. Wish I could have been some help.

KNIGHTWING X

The system supports Dolby Vision in certain streaming apps like Netflix, Disney +, and Vudu, but it's not yet supporting playback of 4k discs with Dolby Vision through the blu-ray app. Hopefully they will eventually patch an update to do so. But currently,
it does NOT.

GTOGreg

Hello, I tried all three of these, and still do not see Dolby Vision enabled. I see Ultra 4k, HDR10, Dolby Atmos in Disney+ shows that should have DV. It still shows that Dolby Vision is supported in the video options, but is not showing in the apps.

Any help is appreciated!

Dolby Vision being output incorrectly on Disney+/Vudu