Dolby Atmos

I have a Samsung HW-K950 and trying to get Dolby Atmos out of my Xbox One. Samsung can only listen to Dolby Atmos bitstream through HDMI. It seems like Xbox can only send out Dolby Atmos through s/pdif. Is that true? If so is this something that will be
fixed in a later firmware? I bought the Xbox primarily as a BD-player, but if I cannot get Atmos to work it is kind of useless for me...

:)

 

Xbox will only output sound in Dolby Atmos

Since the April Xbox One update, my Xbox will now only output sound in Dolby Atmos mode, even when the content I am watching does not support Dolby Atmos. Before the update, there would only be Dolby Atmos sound when the show or movie I was watching supported
Dolby Atmos. This isn't all that bad, except with Dolby Atmos I am unable to change the sound mode that my soundbar outputs. For example, when I am watching sports, I can't change the sound to sports mode because it thinks my cable service is somehow providing
Dolby Atmos sound.

 

Dolby Atmos Problem bei 4K Filmen

Hi Leute,

ich hab folgendes Problem, meine Xbox One X spielt die Dolby Atmos App sowie Assassin’s Creed Origins perfekt im Dolby Atmos Tonformat ab.

Sobald ich einen 4K Film einlege (Logan, John Wick) mit einer Dolby Atmos Tonspur (Englisch) bekomme ich nur noch ein Dolby True HD Tonformat angezeigt. Ist das ein generelles Problem?

Vielleicht hat jemand das selbe Problem...

[Translate: Hi guys,

I have the following problem, my Xbox One X plays the Dolby Atmos App and Assassin's Creed Origins perfectly in Dolby Atmos sound format.

As soon as I insert a 4K movie (Logan, John Wick) with a Dolby Atmos soundtrack (English) I only get a Dolby True HD sound format. Is that a general problem?

Maybe someone has the same problem ...]

 

Alright, someone else who has my same setup here. So I bought the HW-950 myself and was thoroughly disappointed to learn that the Master Audio on a majority of my discs are not transcoded on this system. Basically at the mercy of the DTS transcoding from
the XBOX. If you are passing audio through, you just need to do this via the Blu-Ray Disc menu under Settings. There is a 'let my receiver do the transcoding' option and that will send it via HDMI. This was rolled out in the latest update. This is not the
setting under Audio Settings, which exists but doesn't work. I'd like to have the XBOX do all the transcoding personally and pass it upstream.

The latest issue I've had with the HW-950 is that during the original Hunger Games 4K disc load, the Lionsgate video isn't able to be transcoded by the Samsung. The XBOX stops playback with the 0x91d7000e error. Basically, I can't even play that one in
Atmos - major disappointment. Microsoft - any way to get rid of that error screen? Trying to go and flip it on and off in the settings menu reloads the Blu-ray completely. What are the guarantees this won't happen with other Lionsgate titles?

 

To close this one out, if you download the Dolby application (currently now available in the App Store) which happens if you try to select Atmos (home theater) under Audio settings, it will let you engage this option. It will output everything as Atmos bitstream,
which is interesting even if it isn't. Basically, anything not really Atmos it seems to send all 'surround data' to use the Atmos speakers which gives you enhanced surround elements. Testing out Hunger Games while having disabled the 'pass through' media option
under Blu-ray, it lets it load completely without throwing the 0x error and it appears that Atmos is really played. Testing this against the forest fire scene is particularly a good test. Obviously, the Dolby app plays the Atmos soundtracks beautifully - one
of which is the same demo track they used in most Magnolia Best Buy stores.

The only problem with having 'everything' outputted as Atmos means everything has a delay for when the HW-950 picks Atmos signal up. It also sometimes navigating through the XBOX menus creates a popping sound. Oh well - can't have everything. Atmos is better
than no Atmos.

 

I had the exact same problem with my 4k Mockingjay and other movies. I enrolled in the preview program a few months ago just to get Dolby Atmos compatibility with my movie collection. At first the movie played with the Dolby Atmos track without problems,
but after the last update it stopped working. I quit the program and reset my Xbox One to get the official firmware with final support for Dolby Atmos but it kept showing an error.

A few days ago I was able to download the Dolby application which as Cpt Chaos 2 says outputs everything as Dolby Atmos. The problem is if I "Let my receiver decode audio" like Xbox support suggests for Atmos to work, then the error keeps showing up even
though everything else seems to work fine on Dolby Atmos, but if I uncheck the option to let my receiver decode audio it plays all of my BluRay movies without a problem with the dolby atmos light on, on my HW-K950. When I play the movie it sounds like it is
the actual Atmos track, and in the audio settings "Bitstream out" with Dolby Atmos is on, but the "Let my receiver decode audio" option is off in the BluRay app so I am confused. Is it enough that the XBOX is bitstreaming all the audio out to the Home Theater
even if the BluRay app has the option to decode audio off? Is my sound system really decoding the Atmos tracks even though the option is off on the BluRay player app but supposedly everything is outputted via the audio settings of the Xbox?

This is really confusing. I talked to customer service and they had no idea. They dind't even understand what dolby atmos was and told me that the problem must be on my movie collection even though I told them it used to work perfectly on my PS4 before I
sold it to get 4K and Dolby Atmos support with my Xbox One S.

I would really appreciate if someone could clarify this, because everytime I activate the "let my receiver decode audio option" on the BluRay app, a lot of my movies without an Atmos track show an error and even some with an Atmos track like Mockingjay don't
play either. I want to know if the bitstream out option really works on bluray movies even if the option to decode audio by my receiver is off on the bluray settings.

Note: BTW, I tried something weird, if I start playing Mockingjay with the "Let my receiver decode audio" option on it shows an error, but if I turn it off and it opens without problems, and then turn the decode setting on again, the movie resumes fine with
the "Let my receiver decode audio" option on.

 

Hi,

I have a similar issue in that my 950 won't output any sound if the "Let my Receiver decode audio" option is on plus the "Atmos (via HDMI ONLY). The only way I can get sound is to turn these two options off. I get good sound and it seems like it's still
Atmos but no blue light or Atmos message on the 950 display.

 

Same problem here - mine seemed to work for some time and then suddenly stopped after a few days. Now I get absolutely zero sound when selecting Atmos. HELP!!

 

Hi. Same problem here still. Did you ever find a solution?