Dolby atmos not working

y MADdoc y · Nov 29, 2017

Hi everybody, i have an xbox1s, a 55" ks9000 smart tv samsung (with one connect system) and a samsung soundbar hw k950 with dolby atmos. I connected tv and soundbar with hdmi ARC port (as indicated by samsung support), xbox HDMI
IN to one connect system of tv, and then xbox HDMI out to HDMI 1 of soundbar. I downloaded dolby access app from xbox microsoft store and tried to configure it. The first time i was able to see the short videos but without atmos effect. So i searched on forums
the system to enable on xbox dolby atmos, and after half an hour i finally set it on. As i set dolby atmos on system xbox preferences, any audio effect stops. I tried to come back on dolby access app but now i'm not able to watch videos, either the sound obviously.
Have you got any further suggestion to enable dolby atmos on my system? P.S.: I changed HDMI cables 3 times but still not working.

Thanks

:)

ChomskyKnows · Nov 29, 2017

Dolby Atmos logo not appearing (and not working) in Netlfix on One S

I have:

- Xbox One S (in alpha preview) with original HDMI cable

- Onkyo TX-NR676 AV Receiver with Dolby Atmos, current firmware, 5.1.2 speakers

- Dolby Atmos app installed on Xbox One S working properly

- Netlfix app installed on Xbox One S working properly (except for Atmos)

- All speakers are working fine

Dolby Atmos is working fine with the Xbox One S blu-ray app. Actually not really completely fine....After you stop playing a blu-ray, there is a complete loss of sound in other apps for awhile (the Xbox dashboard sounds work fine). But whatever,
at least while the blu-ray is playing with an Atmos title, the ceiling speakers work, sound comes out of them and Atmos is displayed on the receiver. It works.

Dobly Atmos will not work whatsoever in Netflix. I have uninstalled Neflix, reinstalled, restarted, hard-restart, reset. Nothing doing. No Dolby Atmos logo will appear for any Netflix title for which it is supposed to appear...just 5.1, that's it...

There are no known issues with Atmos in the alpha preview.

Morrriden · Nov 29, 2017

Blu Ray Bitstream Passthrough faulty

I have bitstream out turned on on my setup and I all can get is plain DTS or plain Dolby digital. No True DD or master DTS or Dolby Atmos. Is the Dolby atmos supposed to be working for everyone now?

y MADdoc y · Dec 7, 2017

Anyone can help me please?

napalm 31337

Hi RomiDumitru,

*maybe* this "problem" is exactly how the Dolby Atmos App on Xbox One X works.

Dolby Atmos native content? perfect! Dolby Atmos playback.

No Dolby Atmos? the App upmix current audio track to Dolby Atmos (the headphones features works in this way).

I don't know if is intentional.

StuartATrueRed

If the game does not support Dolby Atmos, then the audio is normal stereo. Microsoft are working on updating Dolby Atmos, where if the game does not support Dolby, the audio will be converted to simulate Dolby Atmos.

Lord Albe

Ok guys thanks for sharing, the fact is that many games work fine with dolby atmos, so the problem are the games or the app of dolby atmos. AC Odissey,Valhalla and CP2077 for example works fine with Dolby ATMOS audio and ms wireless headset. Gears 5 and Shadow of tomb raider for example work very badly with dolby atmos.

GigaByte69

Does not seem to work for me. It says Dolby Atmos is selected. but no Dolby Atmos is displayed on receiver.

ArminatorX

Is it possible that you set your sound output for headphones to Dolby Atmos and didn't buy the Dolby Atmos App?

If so, you will be able to try Dolby Atmos through Headphones for 14 days, after which it'll stop working.

You need to switch to basic Stereo or Windows Sonic if you want spatial 3D sound without paying for Dolby Atmos.

Dolby atmos not working