Dolby Atmos not supported?

mandrakula · Aug 18, 2016

I bought the Xbox One S mainly for using it as a UHD bluray player and it is very frustrating to find out that the console is not able to stream out the Dolby Atmos tracks, and instead degrades them to lesser formats. Does anyone know if there is any fix
coming soon? If not, I may just return the console and keep using my "old" Xbox One for games, then get a different device for UHD bluray playback.

:)

DoubleT6713 · Aug 18, 2016

Xbox will only output sound in Dolby Atmos

Since the April Xbox One update, my Xbox will now only output sound in Dolby Atmos mode, even when the content I am watching does not support Dolby Atmos. Before the update, there would only be Dolby Atmos sound when the show or movie I was watching supported
Dolby Atmos. This isn't all that bad, except with Dolby Atmos I am unable to change the sound mode that my soundbar outputs. For example, when I am watching sports, I can't change the sound to sports mode because it thinks my cable service is somehow providing
Dolby Atmos sound.

Brokenlog1c · Aug 18, 2016

Xbox One X 4k Blu Ray Won't Play Dolby Atmos

My Xbox One X will not play Dolby Atmos when using a Blu Ray disk, but Dolby Atmos games and the Dolby Atmos app work fine.

I recently purchased "Coco" on 4k Blu Ray and it will pass a Dolby Atmos signal to my Onkyo TX-RZ900. My receiver is Atmos capable, and works fine with Atmos games such as Gears of War or the Dolby Atmos app.

I have tried changing every setting I think of and clear the blu ray cache, and still nothing.

gds1972 · Aug 18, 2016

Hi

You best bet will probably be to use the Xbox Feedback web site below to vote on one of the ideas there requesting Dolby Atmos support be added.

xbox.uservoice.com/.../363186--new-ideas

SnaggedVase3132 · Jan 29, 2017

Can someone please invite me to the XBox Preview Dashboard..I have Dolby Atmos and can't get the update with out it...

Thanks

LutinRequin552 · Feb 9, 2017

ATMOS still not supported? I have DTS on my receiver even when I choose bitstream

Smwutches · Oct 31, 2018

ATMOS still not supported? I have DTS on my receiver even when I choose bitstream
Click to expand...

It's in preview at the moment so it will be coming soon.

StuartATrueRed

If the game does not support Dolby Atmos, then the audio is normal stereo. Microsoft are working on updating Dolby Atmos, where if the game does not support Dolby, the audio will be converted to simulate Dolby Atmos.

kev edin

My lg Dolby atmos sound system shows everything in Dolby atmos, I know there has been a issues with the app.

But I agree not every game supports Dolby atmos 👍

NeedABeer2Play

So after following up with the Dolby Access support team, apparently games aren't supported on home theater, only on headphones:

"Unfortunately, Games encoded with Dolby Atmos audio are not compatible with Dolby Atmos for Home Theater, as they are specifically configured for Dolby Atmos for Headphones. If the content you are experiencing is not compatible with the app you are
using, then audio will cease, or will simply output as regular stereo output.

To clarify, Dolby Atmos for Home Theater is included at no charge with any Dolby Atmos supported hardware, such as a receiver or Xbox One X, and is used to activate Dolby Atmos features via HDMI connection for a Dolby Atmos certified AVR, soundbar,
or TV."

"Unfortunately, the version of Dolby Atmos included with your Xbox is Dolby Atmos for Home Theater, which is not compliant with any gaming content."

It kind of strikes me as hard to believe, or that this won't be addressed, but that's what they're saying for now. That said, it still isn't working for me for Netflix content either, so I'm going continue troubleshooting with them and see what's doable
and what's not. Fingers crossed.

StuartATrueRed

If you have a sound bar that supports Dolby Atmos, then it wont cost you anything to use it, only the headset portion of Dolby Atmos is $14.99. I use Dolby Atmos and it does sound great, but only for games that support it, otherwise it just sounds normal
for the games that don't.

Ricardo Cintra

Try see if you find some answer in Dolby Atmos Support Page Dolby Atmos Official page

Dolby Atmos not supported?