Dolby Atmos broke after Dec 7 system update

Discus and support Dolby Atmos broke after Dec 7 system update in XBoX on Consoles to solve the problem; I bought the 1X in November along with a samsung hw-k850 soundbar with Atmos support. Everything worked great, atmos worked great. Now all of a... Discussion in 'XBoX on Consoles' started by TrygrHappy, Dec 27, 2017.

  1. TrygrHappy
    TrygrHappy Guest

    Dolby Atmos broke after Dec 7 system update


    I bought the 1X in November along with a samsung hw-k850 soundbar with Atmos support. Everything worked great, atmos worked great. Now all of a sudden, during the Christmas holiday, atmos no longer works. The firmware of the soundbar is up to date, the
    1X is up to date. I noticed there was a system update for the 1X on Dec 7 that fixed problems with atmos. It seems to have broken mine. I've tried reinstalling the Dolby Atmos app, that made things worse. Now the audio settings of the xbox automatically
    revert to stereo uncompressed as soon as I exit the settings screen. Can anyone help?

    :)
     
    TrygrHappy, Dec 27, 2017
    #1
  2. TopShotta268
    TopShotta268 Guest
    X1X Dolby Atmos keeps shutting up

    I was having similar issues. Sad to report that there is no fix yet, but Microsoft is aware of the Dolby problems. Your receiver is fine, it's the Xbox that is the problem.

    I set up my surround system 2 Dec 17 and everything worked perfectly including Atmos. Microsoft pushed an update 7 Dec 17 and Dolby support went to hell.
     
    TopShotta268, Dec 27, 2017
    #2
  3. DoubleT6713
    DoubleT6713 Guest
    Xbox will only output sound in Dolby Atmos

    Since the April Xbox One update, my Xbox will now only output sound in Dolby Atmos mode, even when the content I am watching does not support Dolby Atmos. Before the update, there would only be Dolby Atmos sound when the show or movie I was watching supported
    Dolby Atmos. This isn't all that bad, except with Dolby Atmos I am unable to change the sound mode that my soundbar outputs. For example, when I am watching sports, I can't change the sound to sports mode because it thinks my cable service is somehow providing
    Dolby Atmos sound.
     
    DoubleT6713, Dec 27, 2017
    #3
  4. TrygrHappy
    TrygrHappy Guest

    Dolby Atmos broke after Dec 7 system update

    Update*

    Well, this morning I popped in a UHD movie with dolby atmos. For some reason, that kicked atmos into gear and it is now working for all apps, games, and movies that support it. If it happens again, I guess I'll just pop in a UHD movie and jumpstart it.
    I don't understand why this happened and why a disc with atmos got it to work again. Any insight into this issue would be greatly appreciated.
     
    TrygrHappy, Dec 27, 2017
    #4
  5. TrygrHappy Win User

    Dolby Atmos broke after Dec 7 system update

    Update*

    Well, this morning I popped in a UHD movie with dolby atmos. For some reason, that kicked atmos into gear and it is now working for all apps, games, and movies that support it. If it happens again, I guess I'll just pop in a UHD movie and jumpstart it.
    I don't understand why this happened and why a disc with atmos got it to work again. Any insight into this issue would be greatly appreciated.
  6. TopShotta268 Win User

    X1X Dolby Atmos keeps shutting up

    I was having similar issues. Sad to report that there is no fix yet, but Microsoft is aware of the Dolby problems. Your receiver is fine, it's the Xbox that is the problem.

    I set up my surround system 2 Dec 17 and everything worked perfectly including Atmos. Microsoft pushed an update 7 Dec 17 and Dolby support went to hell.
  7. StuartATrueRed Win User

    Dolby Atmos for Headphones question

    If the game does not support Dolby Atmos, then the audio is normal stereo. Microsoft are working on updating Dolby Atmos, where if the game does not support Dolby, the audio will be converted to simulate Dolby Atmos.
  8. kev edin Win User

    Dolby atmos question

    My lg Dolby atmos sound system shows everything in Dolby atmos, I know there has been a issues with the app.

    But I agree not every game supports Dolby atmos đź‘Ť
  9. BurderendUser Win User

    Dolby Atmos not working Xbox one X

    At last its fixed!! Finally got atmos coming through the Amp after 5 months!! Must have been an update last night!! Denon 3600h. 11.2 atmos!!!
    But Atmos has always been working between Xbox and AVR, it's just it doesn't show on the screen of the AVR that the input signal is Atmos, based on what Dolby has said, it is cosmetic. And we managed to confirm that.

    I had an update from xbox today as part of the insider preview and I reinstalled the dolby app after it. Dolby atmos now seems to be finally working correctly after nearly a year 🥳🥳my x2600h is now displaying atmos and shows it is receiving atmos instead
    of PCM
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Dolby Atmos broke after Dec 7 system update

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