Does anyone know what to do?

Discus and support Does anyone know what to do? in XBoX Accessibility to solve the problem; Hello, so ive been having many issues that I cant figure but soon came to realize with my Microsoft account. Ive been trying to sign back into my... Discussion in 'XBoX Accessibility' started by Bo Wirth, Jun 27, 2023.

  1. Bo Wirth
    Bo Wirth Guest

    Does anyone know what to do?


    Hello, so ive been having many issues that I cant figure but soon came to realize with my Microsoft account.
    Ive been trying to sign back into my Microsoft account for my mojang account, and it wont work I've tried the emails I thought it would of been connected to but nothing and now i realize that the email i used is no longer on my device and i don't know any of the emails information and i would like to know is there a way to completely get rid of all emails related to Microsoft is any way? cause i do want to go back to playing realms and would love any help possible from anyone.

    (I've been dealing with this for about 2 weeks now and tried nearly everything i could think of and find and nothing still worked)

    And if anyone has a solution please contact me with my email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** you to those who is or attempted to help.

    :)
     
    Bo Wirth, Jun 27, 2023
    #1
  2. WattyNuela Win User

    Does anyone know what to do?

    Hello Bo, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    I'm sorry to hear you lost access to the Microsoft account associated with your Minecraft progress.

    When we lose access to our accounts, we can try to recover it following all the recommendations available in this related article:
    https://answers.microsoft.com/en-us/outlook_com...

    If none of the options work, the last resource is submitting the Microsoft account recovery form:
    https://support.microsoft.com/account-billing/h...

    Lastly, and as a reminder, please notice that no one at Microsoft can view or change the account details for you, this is for security policies
  3. Georges C. Win User

    does anyone know what to do?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Person, are you playing on Pc, what would be your operating system, Win 10 or 11?

    Have you checked if you have the latest version of Windows installed, at 22H2?

    See which version of Windows 10 you have

    https://support.microsoft.com/en-us/windows/see...

    Updates are often seen as optional.

    If you haven't updated yet, click the link below, update, and make all subsequent security updates.

    Download Windows 10

    https://www.microsoft.com/en-us/software-downlo...

    Download Windows 11

    https://www.microsoft.com/en-us/software-downlo...

    Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.
  4. Miss Share Bear Win User

    does anyone know what they are doing there at ms???

    We're seeing that things are now fixed on our end. Would you be able to check on your side and see if you're still running into trouble?
  5. Miss Share Bear Win User

    does anyone know what they are doing there at ms???

    Hey there!

    Thanks for reaching out and letting know about this issue. The proper teams are looking into it now. Please keep an eye for resolution and we will keep you updated on this thread with any new information.
  6. Addison2thousand Win User

    Does anyone know what this is?

    Why are the comments so scary?
Thema:

Does anyone know what to do?

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