Does anyone know how support works?

Discus and support Does anyone know how support works? in XBoX on Consoles to solve the problem; I have a new series x with 2 controllers Both controllers have the infamous button issues (buttons not working well), I have requested replacement. I... Discussion in 'XBoX on Consoles' started by PaleAngler, Jan 19, 2021.

  1. PaleAngler
    PaleAngler Guest

    Does anyone know how support works?


    I have a new series x with 2 controllers

    Both controllers have the infamous button issues (buttons not working well), I have requested replacement.

    I have received a few mails. the last ones where asking my address. That was about 12 days ago.

    When I check https://account.microsoft.com/devices/ I see my two controllers but both say no issues found.. why???

    both have issues (one of them the vibration also has issues and the other also has issues with left on the dpad)

    but more important:

    Is there something I need to do or send? Can I see somewhere the status of my requests?

    :)
     
    PaleAngler, Jan 19, 2021
    #1
  2. XBF Leo G Win User

    Does anyone know how to fix this?

    Hey Go on Motion,

    Thank
    you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
    with this issue or any other issues, we suggest creating a new thread.

    Thank you
    again and have a great day
    Go on Motion!
  3. Frankalore the Merci Win User

    Does anyone know how to fix this?

    I got it too. Hold the power button for 10 seconds to power cycle. Probably will need a patch from Xbox.
  4. blueamcat Win User

    Does anyone know how to fix this?

    Probably temporary. You can try restarting the console. Or a power cycle. Turn off and unplug the Xbox from the wall for 1 minute.
  5. Smwutches Win User

    Does Anyone Know How To Install This?

    What game is it? Are you sure you bought the PC version and not the console version (if not play anywhere)? Have you checked your library in the Microsoft Store app also?
  6. andersonpassos Win User

    does anyone know how to fix it?

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good afternoon

    It sounds like the issue you're experiencing may be caused by a problem with your computer's settings or a conflict with another program. One possible solution would be to try updating your drivers and making sure your operating system is up to date. It may also be helpful to check for any conflicts with other programs or background processes that may be running on your computer. Additionally, you could try running a virus scan to ensure that your computer is free from malware or other malicious software.
Thema:

Does anyone know how support works?

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