Does anyone have a direct email address from a MS representative?

Discus and support Does anyone have a direct email address from a MS representative? in XBoX on Consoles to solve the problem; As outlined here: http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4269/p/1879361/5149980.aspx#5149980 I have bought a Xbox end of... Discussion in 'XBoX on Consoles' started by DaffyPluto59406, Jan 31, 2015.

  1. Does anyone have a direct email address from a MS representative?


    As outlined here: http://forums.xbox.com/xbox_forums/...support/f/4269/p/1879361/5149980.aspx#5149980 I have bought a Xbox end of November. After setting everything up I had a Green Screen of Death within 1 or 2 hours.

    I have tried all solutions, downloaded all testing and whatever software but the system will not start. Then I went into Limbo in the Chat system with the MS support. A few times and each time for hours. Every time I was promised that a service order will
    be prepared for me, every time nothing happened.

    I want to get a direct contact via mail since the chat think is killing me - anyway the person behind the system will not be accountable for anything and once the chat is closed (or disconnected) everything starts from scratch....

    Thanks in advance in case someone has a "real" mail contact.

    Thorsten

    :)
     
    DaffyPluto59406, Jan 31, 2015
    #1
  2. Sanitarious
    Sanitarious Guest
    Xbox live log in

    Hey,

    Does anyone know if the Xbox live log in can be from any email address e.g. gmail,yahoo etc. or does it have to be a Microsoft based email address? e.g. hotmail, msn etc.

    Thanks
     
    Sanitarious, Jan 31, 2015
    #2
  3. Changing email addresses on a profile .

    It's been over 60 days since I've tried ChellMyBelle's advice regarding receiving email from Xbox on the new email address attached to my profile . So far , it hasn't worked ; thought it would , sounded logical . Still get email to the original address I
    switched from .

    Once again , I'm at a loss . Switched email addresses on my profile , successful . Updated contact info on my MS account , but no joy .

    Advice anyone ?
     
    RobinGalyardt, Jan 31, 2015
    #3
  4. Velzee
    Velzee Guest

    Does anyone have a direct email address from a MS representative?

    You may have to just call Xbox Support(1-800-4MY-XBOX), but I'd suggest first discussing it with XboxSupport on Twitter.
     
    Velzee, Feb 1, 2015
    #4
  5. Velzee Win User

    Does anyone have a direct email address from a MS representative?

    You may have to just call Xbox Support(1-800-4MY-XBOX), but I'd suggest first discussing it with XboxSupport on Twitter.
  6. NickFoster4 Win User

    GTA 5

    I have tried to navigate through the rockstar website but it not user friendly does anyone have a direct email address for rockstar support ???
  7. steeledwand7664 Win User

    I want to get my kids accounts off my email addresses...

    If they have already setup another xbox profile/MS account and want to move the account and info to their other account it is not possible.

    What is possible is to change what email address is associated with an account.

    Before I give you directions on how to do that you want to keep this in mind.

    IF the current email on the account is a MS server email (@hotmail.com, @msn.com, @live.com, @outlook.com) and you follow the directions im about to give you it will delete the email FOREVER and you will not be able to get it back.

    Following these directions will ONLY change the email address used to sign into the account with any verification email addresses, passwords, billing options, and stuff like that will not change although once you change the email then your son can go in
    there and add his own information to the account.

    Now for the directions.

    1. Sign into the account at account.live.com/addassocid it may ask for you to verify ownership of your account by sending a verification code out. This will bring up a page with two options.

    1. Create a new email (outlook.com) email This will create a new outlook email for you.

    2. Add an existing email address (non MS server email like Gmail, yahoo, or ISP email) You can add one of these as long as it is not already attached to another MS account. If you choose this one it will send a verification email to
    that email address to make sure you do have access to it.

    2. Choose which one you want to do and add that email as an alias to the account.

    3. Make the new email the primary email on the account.

    4. Remove the old email from the account (Remember if you STILL use this email DO NOT delete it because you will LOSE it FOREVER)

    5. Once these steps are done ANY console your son has his account on he would have to remove the account from the console then go in and add it back with the new email address.

    Remember this will only change the email used to sign in with the account once the email is changed your son can go onto account.live.com and change the password and security proofs and name and payment options on the account.
  8. PsychoNinjaCats Win User

    Cancellation of child profile Fortnite Crew subscription impossible - HELP PLEASE

    Yes, sorry I never posted. Can't remember the exact steps. Have to login on the MS website with the child email address.

    This will be the email address they use for MS. They are a child account registered against an adult but they still have an individual email address. Login with that, should be able to find their subscriptions from there.
  9. RobinGalyardt Win User

    Changing email addresses on a profile .

    It's been over 60 days since I've tried ChellMyBelle's advice regarding receiving email from Xbox on the new email address attached to my profile . So far , it hasn't worked ; thought it would , sounded logical . Still get email to the original address I
    switched from .

    Once again , I'm at a loss . Switched email addresses on my profile , successful . Updated contact info on my MS account , but no joy .

    Advice anyone ?
Thema:

Does anyone have a direct email address from a MS representative?

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