Do you own this game or app message

Discus and support Do you own this game or app message in XBoX Games and Apps to solve the problem; While playing the BF1 early access, I get the pop up asking me if I want to use my trial. I select "use trial", but the same message appears a few... Discussion in 'XBoX Games and Apps' started by The MiniRock 7, Oct 16, 2016.

  1. The MiniRock 7
    The MiniRock 7 Guest

    Do you own this game or app message


    While playing the BF1 early access, I get the pop up asking me if I want to use my trial. I select "use trial", but the same message appears a few minutes later. This gets very annoying, as is pauses my game most likely causing me to mess up in game.

    :)
     
    The MiniRock 7, Oct 16, 2016
    #1
  2. onyxishere
    onyxishere Guest
    Do you own this game or App message

    Sorry to hear it. Please try holding the power button on the console for 10 seconds until it shuts down to see if that helps
     
    onyxishere, Oct 16, 2016
    #2
  3. EnterZuse33
    EnterZuse33 Guest
    Do you own this game or App message

    i have Skyrim Elder Scroll V Special Edition and I keep getting the do you own this game message every time I log in to play (on my console, not online) every time i try to resolve this issue nothing happens. why am i getting this message, how do i resolve
    it?

    BTW, I did download the new game extension pack, would this be part of the cause?
     
    EnterZuse33, Oct 16, 2016
    #3
  4. JONO228 Win User

    "Do you own this game or app?" message

    Reset your xbox and uninstall then reinstall the game, that should do it...
  5. Airyrose666 Win User

    "Do you own this game or app?" message

    check to be sure you're designated as the home Xbox account on the console.
  6. XBF Diego M Win User

    "Do you own this game or app?" message

    Hi LuminaryFL,

    Thanks for the response. I'm sorry to hear the issue still persists. Just to confirm, was the game able to successfully install the first time? If so, I would recommend uninstalling the game and trying to install it again.

    There may be an issue with how the license is applied to your account since something is blocking the detection on the console that your account doesn't have the license. I'll try to get more information to see if others are having a similar issue.

    Let us know if you are able to re-install the game.
  7. LuminaryFL Win User

    "Do you own this game or app?" message

    Hi, thanks for your reply.

    I'm indeed connected to Xbox Live and signed into the correct profile. I have no problem running Game Pass games for example.

    I have tried hard resetting as you suggested but it didn't seem to resolve the issue.

    Is there anything else that can be done or someone to contact?

    Thanks
  8. xDevilxGirlx421 Win User

    "Do you own this game or app?" message

    Hi,

    have you tried removing your account and re adding it to see if that fixes your issue
Thema:

Do you own this game or app message

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