Do you own this game or app? HELP!

Discus and support Do you own this game or app? HELP! in XBoX on Consoles to solve the problem; I'm license transferred with my brother (Yes we did it correctly) but whenever I try to play one of his games it says, "Do you own this game or app?"... Discussion in 'XBoX on Consoles' started by RDovy, Mar 18, 2017.

  1. RDovy
    RDovy Guest

    Do you own this game or app? HELP!


    I'm license transferred with my brother (Yes we did it correctly) but whenever I try to play one of his games it says, "Do you own this game or app?" We did set each others account as our home Xbox so I'm not sure what's going on. He could play my games
    but I can't play his. I have his Xbox Live Gold but I am unable to download his games or see it in the "recently installed" Help please.

    :)
     
    RDovy, Mar 18, 2017
    #1
  2. Do you own this game or app?

    Sanitations, we are sorry for our actions, but you can contact him/her again. And if they don't answer, call someone else. As we will try to help you. Thanks for your discussion.
     
    DaffyPlains3013, Mar 18, 2017
    #2
  3. Ieustar
    Ieustar Guest
    Do you own this game or app?

    Hi all

    I recently bought my Xbox one about 3 weeks ago and bought numerous games with it including Fifa 17. I've been playing them with no problems until now, today i went to play fifa, only to find that an error message came up saying *do you own this game or
    app* with three options:

    1. Go to store - where i have to buy the game

    2. Cancel - which removes the error message and takes me back to the Xbox home screen

    3. Help - which takes me here

    All other games work fine but Fifa 17 doesn't.

    Please help. Thanks in advance
     
    Ieustar, Mar 18, 2017
    #3
  4. Mister Maka Win User

    Do you own this game or app? HELP!!!

    Hey there MuPpEt SoNiC52.

    Sorry to hear you're having trouble with Forza Horizon 3. Is it possible a different account was signed in when you purchased the game? If so, be sure it currently has your Xbox One set as it's home console.
  5. Rebeckatink Win User

    Do you own this game or app? HELP!!!

    Hey there,

    If you visit the game's page on the Xbox Store, does it prompt you to purchase the game there? If so, please verify that you are signed-in with the appropriate account that owns the game. In the meantime, try a

    Factory Restore on your Xbox One console
    by selecting 'Reset and keep my games & apps' to see if that helps!

    Same with me. In the game's page, there are only the "play" option, not buy. I've purchased the game in june, but it doesnt appear on m purchasing history.
    I've been having the same problem with all of my downloaded games. I have soft reset, hard reset, factory reset, and even tries uninstalling and I cannot get any of my digital games to work. They were free downloads at the time.
    This is seriously enough to make me never purchase a downloaded game again.
  6. TicoLopes Win User

    Do you own this game or app? HELP!!!

    I'm having de same problem since last week!

    The game worked fine about 2 weeks ago, but now it gives the same message of error - like i wouldn't have the rights to play the game =(

    HELP MIcrosoft!!
  7. Out Map Glitch Win User

    Do you own this game or app? HELP!!!

    i buy cod ww11 and it says log into the acct you purched this with 😢
  8. Mizz Clark 304 Win User

    Do you own this game or app? HELP!!!

    I know this may sound crazy. but delete your profile and power cycle your console. re add your profile back to the console. when you leave the game and move on to another game quit it. you always have to quite the game. also do you have your console plugged
    into an extension cord or anything like that the new update it cause some weird errors.
Thema:

Do you own this game or app? HELP!

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