"Do you own this game or app error" constantly

Discus and support "Do you own this game or app error" constantly in XBoX on Consoles to solve the problem; Every time I try to launch Netflix app I get the error "Do you own this game or app?" and I have to reboot the Xbox One to make it work. Sometimes,... Discussion in 'XBoX on Consoles' started by WorryingBread20, Dec 27, 2015.

  1. "Do you own this game or app error" constantly


    Every time I try to launch Netflix app I get the error "Do you own this game or app?" and I have to reboot the Xbox One to make it work. Sometimes, when watching Netflix after a reboot, the app exits and I get the same error and have to reboot again. This is
    most annoying and a really bad user experience. How to resolve this?

    :)
     
    WorryingBread20, Dec 27, 2015
    #1
  2. optize
    optize Guest
    "Do you own this game or app?"

    I have a son, who I'm trying to restrict his game play to only certain games. We download all of our games online, and he has his own xbox screen name.

    I set the content restrictions on his account, so when he tries to play something not authorized, it asks me for my pin. This works perfectly.

    However, anytime he wants to play a game, we get the "Do you own this game or app? If you bought it online, sign into xbox live". The game will work, if I sign my account in, however I don't want to do that as now he has full access to all of the games
    by just switching the profile.

    What are my options here? I want my son to be able to play games that I've downloaded, but not have my account logged in. Is there a way to link his xbox screen name to my xbox live account, so he can play games without my account being logged in?
     
    optize, Dec 27, 2015
    #2
  3. iNb4 Ownage
    iNb4 Ownage Guest
    "Do you own this game or app?"

    Hey there!

    Thanks for the support messge!

    It sounds like you own the games on your account. In order to share the games with your son or any other account on the console without you having to be signed in, you will need to set the console as your Home Xbox.

    To do so, please double tap the Xbox button on the controller and scroll down to Settings>All Settings>Personalization>My Home Xbox. Be sure to click the "Make this my Home Xbox" option. Once done, sign into your sons profile and it should work now. Still
    not working? Power cycle the console by holding the power button down on the front of the console for 10 seconds until it shuts off. Leave it off for about 30-60 seconds, then turn it back on.

    My Home Xbox Setting on Xbox One | Share Your Xbox One

    Cheers!
     
    iNb4 Ownage, Dec 27, 2015
    #3
  4. Mister Mascot Win User

    Constantly asked "do you own this game or app"

    Hey there Johnfunun,

    Generally this error will only happen if you're signed into a profile that either doesn't own the game digitally, or the game disc isn't inserted into the console. If you purchased the game digitally, you'll be able to see the purchase
    on commerce.microsoft.com. Can you please visit that website and share a screenshot of the purchase in your purchase history?

    Thanks!

    ______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  5. XBF Amber M Win User

    Do you own this game or app error

    Hi ArbiterofLight,

    Thanks for reaching out to us in the forums for this issue. As you're receiving that particular error message when attempting to play some of the games via Xbox Game Pass, it may worth requesting an additional call back from Xbox Support to have them
    troubleshoot your subscription to see if it is being recognized correctly. Please bear in mind that the Game Pass line up does change frequently as well: Xbox Game Pass Games.

    The subscription to Game Pass gives you a temporary license to play the games while they are available on the service, so there should be no need to contact the game developers directly, but it would be best to get the subscription reviewed to see
    if they may determine what is keeping you from being able to play the titles.

    • Log into Support.Xbox.com
    • Scroll down, Click on
      Contact Us

    • Step 2 : Select a Category, then See other options
    • Step 3 : Select your Issue/Topic
      • Select - Show contact options
      • Select – Call me back or chat with Xbox Support

    If you do not see the selection that you wish to use for contact, then switch topics until it becomes available.

    Give this a try and let us know the results. I hope this helps out.
  6. ArbiterofLight Win User

    Do you own this game or app error

    Is this Game Pass for PC? If so, are you signed into the computer with the Microsoft Account that has the Game Pass subscription? I would recommend checking that, and what profile is signed into the Xbox (Beta) app as well as the Xbox Console Companion
    app. Check those and let us know if they are the account that reflect that you have Game Pass Subscription. You can also check that everything with your subscription is good at your
    Microsoft Account page for that account.

    Let us know the results and we'll see what the next best troubleshooting steps are.
    No it's for my xbox 1 console
  7. ArbiterofLight Win User

    Do you own this game or app error

    With game pass you can play the games included as long as you have game pass and as long as the games are including in game pass. If you cancel or the games are removed, you will no longer have access to the games unless you buy them. You can buy
    the games at a discount while subscribed to game pass.
    ok then since it does not happen to any of the game I bought at full price or at a store or at a discounted price I am forced to buy them, considering it only is happening to games from gamer pass I got free as stated in my original post. the call back solution
    as a complete bust because after the troubleshooting failed I was told what I said in the original post that I need to contact the developers so I am probably going to cancel the game pass and just get games at full price as this is happening to every game
    pass game I get for free thank you all
  8. Smwutches Win User

    Do you own this game or app error

    With game pass you can play the games included as long as you have game pass and as long as the games are including in game pass. If you cancel or the games are removed, you will no longer have access to the games unless you buy them. You can buy the games
    at a discount while subscribed to game pass.
Thema:

"Do you own this game or app error" constantly

Loading...
  1. "Do you own this game or app error" constantly - Similar Threads - own game app

  2. Why do I keep getting the "Do you own this game or app?" error on my pc?

    in XBoX Games and Apps
    Why do I keep getting the "Do you own this game or app?" error on my pc?: I really cannot fix it. I have the launcher and game downloaded on windows app store. I have tried everything to fix it. Please help!! I just wanna play Minecraft </3...
  3. Do you own this game or app? After network transfer

    in XBoX Games and Apps
    Do you own this game or app? After network transfer: Hello, I’ve received the “do you own this game or app?” error after transferring games from my Xbox one to my Xbox one x. Is there anyway to fix this? Both the xboxs were logged into the same...
  4. games owned on xbox one and 360 not showing up on the pc app

    in XBoX Games and Apps
    games owned on xbox one and 360 not showing up on the pc app: so i was feeling like playing some games i had on my old xbox consoles, so i installed the app. However, the only 2 games that showed up were cuphead and forza horizon 3. A small fraction of my...
  5. why does it show do i own this game or app on a game i already own

    in XBoX Games and Apps
    why does it show do i own this game or app on a game i already own: I bought cold war, rainbow six and many other games all digitally and now i cannot play any of my digital games becuse everytime it gives me the " do you own this game or app?" anyone have any...
  6. i play rage of kings and made several in app purchases. but the game says i already owned...

    in XBoX Games and Apps
    i play rage of kings and made several in app purchases. but the game says i already owned...: i play rage of kings and have made some in app purchases that haven't shown up. they say i already own these items. where would i go to find them and download them?...
  7. “Do you own this game or app?” Halo MCC not working on Xbox one

    in XBoX Games and Apps
    “Do you own this game or app?” Halo MCC not working on Xbox one: Bought Halo MCC on my pc through the Xbox app and played it for about two years straight, decided to get an Xbox one so I could play the campaign with my friends. I was able to download Halo MCC...
  8. I downloaded and bought a game but it says Do You Own This Game Or App?

    in XBoX Games and Apps
    I downloaded and bought a game but it says Do You Own This Game Or App?: Recently I bought black ops 1 on the Xbox series S, I bought it and downloaded it but it says Do you own this game or app? I have tried every tutorial I can find and it still won’t work. Please...
  9. Make All Owned Xbox Games Playable Via Xbox PC App (Not Just Gamepass Games)

    in XboX Insiders
    Make All Owned Xbox Games Playable Via Xbox PC App (Not Just Gamepass Games): Currently the only Xbox games you can play via the Xbox PC app are Gamepass games and whatever Gamepass games you buy and install through the Xbox PC app. Originally this app was intended to gain...
  10. Owned games not appearing on library or app

    in XBoX Games and Apps
    Owned games not appearing on library or app: So half of my games are only accessible via the store or groups. no gamepass games, just regular paid games. Any ideas why and how to fix it? fbd96a64-43b2-4410-bb28-52915c224332