Do you own this App or Game? (Crash) No Man's Sky

Hey there Billy!

Sorry to hear that you're getting this error while trying to play No Man's Sky.

I heard that game got a pretty expansive update and I bet you're really excited to get in on that.

If you haven't already, then I would suggest giving the steps on our support page entitled "My Xbox One game won't start or freezes during gameplay"
a shot.

When you get a chance, try the troubleshooting steps outlined above and let us know that that helped with the issue.

Much Thanks!

Sign out of your profile , hard restart you console then sign back in, should work fine after

Hello ylianc,

Thank you for your post. I understand you are experiencing an issue with your copy of No Man's Sky. To troubleshoot your game crashing, please check out this article:

Troubleshoot game crashing. If the issue persists, you may want to try performing a

Factory Reset while keeping your games and apps installed.

Please let us know how this goes.

One more thing the planet that the Normandy crashed on and the planet in the old man scene has the same planets in the sky but differing terrain. It might be possible a new colony came out of the crash of the Normandy.

Hello, ZEUZIE. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

You can use this link to purchase or install No Man's Sky:

https://www.xbox.com/games/store/no-mans-sky/BQ...

If you want to play from the cloud, you can use this link:

https://www.xbox.com/play/games/no-man's-sk...

For installation, just click on "Install" and select your device. If the computer is your only device, it will open the Xbox app and start its installation. For the cloud gaming, start to play it on your browser and then go to the Xbox app and it will appear on your recent played games and you can play it there.

If you have any question, please let me know.