Do you have to remove an Alias for an Xbox email to work?

Discus and support Do you have to remove an Alias for an Xbox email to work? in XBoX Accessibility to solve the problem; Hi team, I Switched the email under my Xbox account and when I go to look at the email that the account is under it is the email I changed it too.... Discussion in 'XBoX Accessibility' started by doug raynor, Aug 20, 2023.

  1. doug raynor
    doug raynor Guest

    Do you have to remove an Alias for an Xbox email to work?


    Hi team,

    I Switched the email under my Xbox account and when I go to look at the email that the account is under it is the email I changed it too. However, when I try to log in on a different device it only allows me to use my old email. Do I need to remove the old Alias for it to fully work? It has been over 48 hours since I switched and nothing has changed. Also, should I be worried about removing the Alias and then everything deletes forever?

    :)
     
    doug raynor, Aug 20, 2023
    #1
  2. FernandoCarvalhoPV Win User

    Do you have to remove an Alias for an Xbox email to work?

  3. Georges C. Win User

    dad removed email from xbox account can I add my email etc

    Hello again, if you have access to the email account and are able to sign in to the account, you can add a new Alias, by doing so do not recommend that you remove the old one, just leave it as a secondary, but it is possible to exchange the email from a Microsoft account.

    Add or remove an email alias in Outlook.com

    https://support.microsoft.com/en-us/office/add-...
  4. Georges C. Win User

    Is there any way for microsoft to find out what my minecraft's email is?

    Hello again, to access the account you will have to remember which email you used, if you remember the email you can try access even if you do not remember the password.

    And if you have access and want to exchange the email, you can add a new ALIAS.

    Add or remove an email alias in Outlook.com

    https://support.microsoft.com/en-us/office/add-...
  5. XBF Erick C Win User

    Email address associated with XBOX account

    Hey there Kim_1210,

    Thank you for responding, In this case when you are updating the primary alias to the account you are simply removing the old primary alias and adding a new one. In this case when you selected to remove your alias to replace it with his alias you deleted
    the old email depending on what the domain was.

    "Note If you choose to remove an alias that uses a Microsoft domain such as @hotmail.com, @outlook.com, or @live.com, that alias will be completely deleted and will not be available
    to sign in to any Microsoft services.


    To remove the email address you no longer use to sign in to your account, select
    Remove next to that alias on the Manage your account aliases page, and then follow the instructions provided.


    Important Do not remove this email address if you still want to use it to send and receive email messages."

    So once you have associated an Xbox account with a Microsoft account it will always be linked together and there will be no way of actually transferring the Xbox account to another Microsoft account. Another option would be to start a new account for yourself
    so that your son may keep the account with the new alias.

    I hope this helps.
  6. MRallamagoosa Win User

    Microsoft / Xbox Live accts email mismatch

    Hi, that doesn't solve my problem. I don't need to change the email address I use to login to my Microsoft account, I only have one primary alias for this
    [Mod Removed - PII].

    My Xbox Live account has the email address [Mod Removed - PII] assigned to it (this was a previous Microsoft account primary alias and cannot be used since it no longer exists) .

    I need to remove [Mod Removed - PII] from my Xbox Live account and assign my Microsoft account primary alias [Mod Removed - PII] to it.

    Hope that makes sense?
    If I got it right, then it is not possible. The xbox live and the Microsoft acounts are basically 2 separate Microsoft accounts and you cannot have the same email associated to two different accounts. At the same time you cannot merge two accounts so
    if you want to keep the one you call your Microsoft account as it is now, the best thing to do is probably to just add a new and working alias to the other account and then remove the old alias leaving the two account separated but with valid emails.
Thema:

Do you have to remove an Alias for an Xbox email to work?

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