Do you feel like you were robbed of $500.00?

From my understanding the system isnt automated. Support Agents are supposed to view every thread to properly determine if an answer is helpful or not. Thats why you dont get credit for randomly bumping old topics and answering questions. Besides you dont
get XP for saying the same thing someone else said unless you posted at the same time.

Example:

Question: My xbox one wont read discs, what do I do?

Answer: register the console and setup a repair.

Now if you (if you were an ambassador) answer the question you get XP. If I come along hours later and say the same thing I dont get XP, unless I added more useful information to your post. For instance including the link to register your console.

If its relevant to the question being asked then its helpful. Very few users comeback to verify a post. Some do comeback and say thanks it worked but fail to verify. Occasionally mods and SA will verify it but they seem to be slipping lately

I don't feel robbed at all. How can I be when Microsoft sent me a free Xbox One console!

I feel MS got ripped for selling it for $500... I love my Xbox One.

So a lot of words to say "a support agent needs to award the the XP."

No different to a verified answer then really, expect only a support agent can do it.