Do we always have to save our xbox or 360 game to the cloud in order to use it on our xbox...

Yes, you do have to save your Xbox or Xbox 360 game to the cloud in order to continue playing the game on the Xbox One. Once the save is on the Xbox One, it will automatically be saved to the Xbox cloud every time you save the game on there.

Hello GoldenCat,

We understand that you have a question in regards to cloud saves transferring to the Xbox 360 console as well.

Our suggestion is to turn on cloud saving on your Xbox 360, to then test if the saves upload.

Try following our store your saved games in the cloud support article for direct assistance with this.

Let us know the results.

Best wishes!

Hello fellow gamer,

We thank you for bringing this inquiry to our forums community, and understand that this concerns a question you have about backwards compatible game saves.

Would you happen to be wondering about how to retrieve the game saves for a backwards compatible game on your Xbox One that was originally played on an Xbox 360?

In order to access cloud saves that were previously stored on an Xbox 360, this
store your saved games in the cloud support article would be best to follow. This is also mentioned within our
Xbox One cloud game saves: FAQ where you can also find more information about cloud saves.

Try this out for us and then let us know if this helped.

Best wishes!

Hello Marek,

We understand that you're experiencing an issue concerning the game saves for The Evil Within on your Xbox 360 console.

Our suggestion, have a look through our Xbox 360 cloud game saves FAQ support article, as this article provides the
exact steps to take in reference to getting these saves back.

Try this and let us know if this works.

Best wishes!

I too have this problem I have tried everything that I can think of to get it to work from deleting profile to going offline but nothing works.

There is one way MS can fix this and that is stop forcing us to save our games to the cloud let us chose where to save our games to i.e. a USB or harddrive and give us the option to copy or move save file like we can do on the xbox 360.

The cloud in my opinion is NOT FIT FOR PURPOSE and should be removed from xbox one