Do not see tags under player card

Under "My Ultimate Team" you'll see "Collections", go in there..

Now you need to go to the collections where the players you added belong and click on the card, Once you do that it'll give you the option to add that Pending Card to the Collection.

You are not allowed to call out other tags on the forums. If you wish to file a complaint against another player, you can do so at the following link:

1. Under Product, select Xbox LIVE

2. Under Category, select Account Banning and Player Feedback

3. Under second Category, select Player Feedback to report another player.

support.xbox.com/contact-us

The only thing I can think of that would cause that would be if you were signed in under another Gamer Tag. Even if the EA servers were down, that wouldn't stop you from playing the single player or loading your saves, you can do that without even signing
into XBL at all. Is it possible you were logged in under another Gamer Tag? Because your save data is specific to the tag used to create it.

I dont want to change my gamer tag. What i'd like to do is set my son up with his own tag....so he can play with his own friends...under his own gamer tag. He plays under his tag..I play under my tag..Totally separate

that is right you have to select his tag from your player list and send a complaint from his card.