Do not see deposit date for rewards credits

Hello KoFlare,

Since you only claimed these prizes on the sixth this month, they would be a part of the end of month deposit. From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Also, as mentioned in the FAQ entry, we automatically schedule you for a deposit at 5,000 or more pending Credits. Since the Request Deposit button is for requesting a deposit before this automatic amount, the button has been removed, since you already have
been scheduled for a deposit.

Double check your transactions after that date to see if the credits were already used. Rewards deposits are listed as a refund so it is showing your credits were deposited. Once your credits are deposited, the Rewards program is no longer able to do anything
with the credits. If you're still not seeing anything that could have used the currency, or still having issues using the currency, you would need to contact Xbox support and speak to billing again.

Hello alexthegreat26,

There is no way to deposit Rewards Credits outside of the scheduled deposit dates.

Hello Andros635,

From our FAQ:

When will I get my Rewards Credits?

Rewards Credits will be converted into your country's local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits, they will be held as Pending until a quantity
of 5,000 is reached.

However, I can see your confusion regarding completely explicit explanations of our deposit cycles. Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month
deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. This is due to us needing to send a file for deposit processing by a certain date in order to deposit these Credits by these deposit dates.
Since your Credits were pending on the 18th, they should be included in this month's mid-month deposit date.

Hello Shadowsrane,

As a Xbox Live Rewards member, you receive 15,000 Rewards Credits instead of a $10 gift card. I see that these Credits are now pending in your account and should be deposited as a part of our end of month deposit cycle which should be occurring shortly.
Unfortunately, we cannot make a deposit earlier than these scheduled dates.