DO NOT CANCEL YOUR GAME/APP UPDATES!

Hi. My name is Brilliant, and I am happy to assist you today.

Here are a few troubleshooting tips you can try to resolve your query:
- Restart your device.
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Repair and reset the Xbox app.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

you're right, forgive me. To verify files in the Xbox app, you can follow these steps:

Open the Xbox app on your Windows 10 PC.

Click on the three horizontal lines in the top-left corner of the app to open the menu.

Click on "Downloads" from the menu.

In the "Downloads" section, you should see a list of all the games and apps you have downloaded from the Xbox app.

Find the game or app you want to verify and click on it.

If the game or app needs to be updated, click the "Update" button first.

Once the update is complete, click the "Verify" button next to the game or app.

The verification process will check the game or app files to make sure they are all present and correct.

Hi. My name is Brilliant and I am happy to assist you today.

Here are a few troubleshooting tips you can try to resolve your query:
- Restart your device.
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Use the app troubleshooter.
- Repair and reset the Xbox app.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

Hey Joe!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

Kindly try to perform the following troubleshooting steps:

Make sure to update your Device Drivers, Xbox, and gaming services apps:

Device Drivers:

For the best game performance, make sure your system’s video card drivers (or display adapter drivers) are up to date. Drivers are available on the support website for your computer manufacturer, or if your computer system is custom built, on the video card manufacturer’s support website. Updating video card drivers can resolve game crashes, improve frame rates, and improve overall game performance.

Xbox and gaming services:

Press the Start button on the taskbar, type store, and open the Microsoft Store app.

Select Library.

Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.

Reference link: https://support.xbox.com/en-US/help/games-apps/...

Hello The M! I'm Kris and I'd be happy to help you with your question.

Have you tried the below?

"Go to Settings > Apps > Apps & Features > locate Microsoft Store > click Advance, and Reset.

Then, open Microsoft Store app, click Downloads & Updates, and choose Get updates. Look for Xbox app and update it. After the update, open Xbox app and try installing your game again."

Source: https://answers.microsoft.com/en-us...l-button/ae0aca1a-705a-47bf-89c5-5e7921d49990