Do I still need my minecraft transaction id after migrating

Reckless Orangutan · Mar 11, 2023

I recently migrated my mojang account to microsoft however I am curious if i still need my transaction id from mojang after I migrated

:)

Miguel Molina O

Hi, and thanks for reaching out. My name is Miguel O., I hope to help you today!

You will still need to have your transaction ID, even after you migrated because Mojang Studios customer support uses transaction IDs to verify ownership of an account before assisting with any changes or giving out information about an account.

I hope that answers your question!

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Abrar khalil

where do i find my transaction id/order id? i didnt receive it in my email as i bought it today. minecraft FAQ wrote that if i bought it after 2022 i needed to contact microsoft

Rodrigo Oliver

Try the first link I sent you, and follow the prompt, even though is not the specific problem, a Microsoft Support Agent will help you.

Nikhil26

Thanks for your help Rodrigo.

Unfortunately, when I try to contact support, the closest problem I can find to my own is "I forgot my password" and when I talk to the automated assistant, it seems extremely lost at what a Transaction ID for Minecraft even is. Is there another way to contact support, or should I just continue under the pretense that I need help resetting my password?

Thanks for your help!

Rodrigo Oliver

Hi Nikhil26, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I truly am sorry to hear that.

I kindly ask you to speak with the XBOX Staff.

Please enter this link:

https://support.xbox.com/contact-us

They can check your information and try to solve this.

Do I still need my minecraft transaction id after migrating