Do actual humans review suspension cases?

Discus and support Do actual humans review suspension cases? in XBoX Accessibility to solve the problem; Someone was harassing me via game chat and xbox chat, so I reported them. Then *I* got suspended. I submitted a case review and got a canned response... Discussion in 'XBoX Accessibility' started by Eirghan, Aug 7, 2022.

  1. Eirghan
    Eirghan Guest

    Do actual humans review suspension cases?


    Someone was harassing me via game chat and xbox chat, so I reported them. Then *I* got suspended.

    I submitted a case review and got a canned response that my account was suspended for harassment (which is impossible since I blocked the person).

    I don't understand how I can report someone for harassment and then get suspended for harassment?

    :)
     
    Eirghan, Aug 7, 2022
    #1
  2. ngocphi Win User

    Do actual humans review suspension cases?

    This is an example of you not fully understanding the rules

    You can appeal but if you did wrong

    Then you don't have grounds for it

    Here is what you don't get

    You cannot retaliate against a person

    It does not matter who starts a fight the code only sees the code of conduct

    The other person cannot report something that didnt happen

    So if you retaliate by msging him via voice or text doeesnt matter your msgs are still have to follow the rules

    If you didnt text or voice chat then he wouldn't have been able to report anything period

    Commomnyou learn this in grade school I did when o punched back ay a bully who was 2x my size

    We became friends in speech class later despite being classmates for 3 years before I moved avain

    He started it isn't a valid appeal

    Everyone MUST follow the rules regardless of who started the fight
  3. Eirghan Win User

    Do actual humans review suspension cases?

    Hi,

    In my original post I state that I appealed the suspension already (hence the asking if humans review them), and the response I got was canned saying I was harassing someone.

    Is there anything else I can do?
  4. Georges C. Win User

    Do actual humans review suspension cases?

    Thanks Eirghan, have a nice weekend.
  5. Eirghan Win User

    Do actual humans review suspension cases?

    Alright, that is really frustrating. I appreciate your response.

    Have a good weekend
  6. Georges C. Win User

    Do actual humans review suspension cases?

    Hello again, yes, review and done by humans, but unfortunately we just have no way to contact them or interfere with the enforcement decision.

    As for the ban, unfortunately just wait for it to end.
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Do actual humans review suspension cases?

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