DNS issue on 360?

Discus and support DNS issue on 360? in XBoX on Consoles to solve the problem; I've been trying to re-connect my 360 to my home's internet for a few hours now. I bring it back and forth to and from my lakehouse, and I almost never... Discussion in 'XBoX on Consoles' started by ItsNep, Nov 12, 2019.

  1. ItsNep
    ItsNep Guest

    DNS issue on 360?


    I've been trying to re-connect my 360 to my home's internet for a few hours now. I bring it back and forth to and from my lakehouse, and I almost never have any connection errors, and if I do a simple console or router restart will fix everything. However,
    this time nothing seems to be working. I keep getting told that my "DNS can't resolve Xbox Live server names". I tried all of the suggestions, and still I have no idea what is going on. I attempted to go to the DNS help part of the Xbox site, which seemingly
    doesn't exist anymore, or at least the link leads me to a dead-end (Which really should be fixed, by the way. I get the 360 is a last gen system but people still use it). It's not too much of an issue to me, I guess, since I really don't even use online features
    often anymore outside of the game store, but it's still very frustrating that nothing is working.

    :)
     
    ItsNep, Nov 12, 2019
    #1
  2. Ricardo Cintra Win User

    DNS issue on 360?

  3. XBF Eladio M Win User

    DNS issue on 360?

    Hey Nep

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with being able to connect your console to your home network.

    Just for testing purposes, are you able to connect your console to an alternate network, such as a mobile hotspot? You mentioned that you are able to connect to the network at your lake house, but there could also be interference that might be causing discrepancies
    .

    If you are able to perform this, it might indicate that it could have something to do with the network configuration your are running. There is a chance an update was passed out to your network hardware and could have mildly changed something there.

    Additionally, if possible, it would also be worth a try to try using an wired connection using an ethernet cable.

    If you can test this out in your home, and provide us with the results, we might be able to provide additional troubleshooting techniques that should help alleviate this.
  4. ItsNep Win User

    DNS issue on 360?

    I had previously tried manually changing the DNS to all of those to no avail prior to your post. I flipped through every page in that link and tried the small handful of things I hadn't messed with earlier, and of course nothing worked.

    I'm really just baffled. I've had this system for over 7 years and I've had no issue connecting. It's not like the router needs to be replaced or anything either, considering it actually is a replacement itself I got around a year or so ago. Every device
    in the house connects just fine.
  5. Tommy Awesome Win User

    HBO GO not working on Xbox 360

    It's a DNS issue. I fixed it by manually the DNS servers on the Xbox 360. I used Level3's public DNS servers:

    209.244.0.3

    209.244.0.3

    As described here:

    www.reddit.com/.../hbo_go_not_working
  6. Mimbo McJimbo Win User

    Strict NAT with correct ports

    Besides checking on the double NATing issue, you should also check what external DNS servers you end up using. It appears you've specified both the gateway and the 360 itself as the DNS servers. Which DNS servers is the router using? In any case,
    if you're going to manually set the DNS servers on the 360 (rather than letting the router automatically specify them) point just to the router as DNS and perhaps another backup DNS server that's not specified in the router, but not the 360 itself.
Thema:

DNS issue on 360?

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