DNS error 80151903 on xbox360

Hi Araiz, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This error code is a network one, related to your connection DNS.

Please, reset your network connection in the console:

Press the Guide button on your controller, select Settings, and select System Settings.

Select Network Settings.

Select the name of your wireless network when the network list is displayed.

Select Configure Network.

On the Additional Settings tab, select Restore to Factory Defaults.

When prompted, select Yes, Restore to Factory Defaults.

Restart your console.

You will receive a message to configure wireless settings.

Follow the on-screen instructions to connect to your wireless network.

Test your network connection again (Settings > System Settings > Network Settings > Wired Network > Test Xbox Live Connection).

If it still does not work, you need to contact your Internet Provider and ask them to verify your connection.

I hope this helps.

Source:

https://support.xbox.com/help/hardware-network/connect-network/xbox-360-wireless-connection

Hi,

Did you try opening the ports that are required for Xbox Live? see https://support.xbox.com/en-CA/xbox-360/networking/network-ports-used-xbox-live

You can also follow these steps described here;

https://support.xbox.com/en-US/xbox-360/networking/connection-error-solution

You can also try setting fixed DNS servers. you can use the ones provided by your ISP or use Google DNS 8.8.8.8 & 8.8.4.4

1. Press the Guide button on your controller, go to Settings, and then select System Settings.
2. Select Network Settings.
3. Select Wired Network or the name of your wireless network.
4. Select Configure Network.
5. On the Basic Settings tab, select DNS Settings.
6. Select Manual.
7. Select Primary DNS Server.
8. Enter the first number you wrote down, and then select Done.
9. Select Secondary DNS Server.
10. Enter the second number you wrote down, and then select Done.
11. Select Done again.
12. Press the B button on your controller and then select Test Xbox Live Connection.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Saba, try to follow this procedure suggested by a colleague in our community.

https://answers.microsoft.com/en-us/xbox/forum/...

No errors on pinging.. No fragmented packets.

Yes, I do connect with a VPN. I also connect in to home through a VPN when I am away as well as host several websites.

The XBox live connection worked previously with this router. The only change that was made was the cable modem.

Level 1

AllAmbs

Posted 1 Mar 2016 9:49 AM

have you tried to reset your network configuration?

This link below shows you the steps to do it for an MTU error.

support.xbox.com/.../connection-error-solution

Also this link is for a DNS Error

support.xbox.com/.../connection-error-solution

if that doesn't work.....I suggest logging into your router and changing the settings thru the

this is the link to reset your arris surfboard 6183 thru the router arris.force.com/.../SB6183-Troubleshoot-Internet-Connection

and also you can do the same with comcast's router by going to
http://10.0.0.1

and using the default login if you didn't already create your own which is:

admin

password

if there are any other issue let me know and i'll be able to help you! also let me know if these aren't what you are looking for and i'll find another solution to your problem