DLC Showing as not owned

Discus and support DLC Showing as not owned in XBoX Games and Apps to solve the problem; My husband bought the new DLC Nepal map for Hunter Call the Wild and now it’s showing as if he doesn’t own it even though he’s been playing on the map... Discussion in 'XBoX Games and Apps' started by Sara Zimmerman1, Jan 30, 2025 at 11:22 AM.

  1. Sara Zimmerman1
    Sara Zimmerman1 Guest

    DLC Showing as not owned


    My husband bought the new DLC Nepal map for Hunter Call the Wild and now it’s showing as if he doesn’t own it even though he’s been playing on the map the last few days.

    :)
     
    Sara Zimmerman1, Jan 30, 2025 at 11:22 AM
    #1
  2. Sodangidni Win User

    DLC Showing as not owned

    Hello, Sara. I'm Arturo, a community user like you, and I'll be glad to provide assistance with this today.

    IMPORTANT: Refrain from sharing personal information, including email addresses, gamertags, order numbers, etc.

    As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

    That being said, I would like to ask some questions:

    — Does your husband play the game on Xbox or PC?

    — Could I know if this DLC purchase appears in his Microsoft account order history with the status “completed” or not?
    https://account.microsoft.com/billing/orders

    — If the DLC appears, may I know if he is using the same account to play the game?

    — What potential solutions he tried to fix this issue?
    Please describe each one.

    I look forward to hearing your answers.

    Regards,

    Arturo.
  3. TheMCPanda Win User

    Game is not marked as owned

    season pass does show up as being owned there are two dlc that don't show up as being owned yet they are in the gold edition it did let me install them before the dlc mentioned are Watch Dogs 2 Punk Rock Pack and the Urban Artist Pack besides them not showing
    as being owned the game has worked fine for me with no issues (all gold edition dlc installed with no issues when i first got the game)
  4. sandw3ll Win User

    My dlc for generation zero is gone

  5. Smwutches Win User

    Adquiring DLC's for Xbox 360 Games

    You can purchase the DLC with no issues. The only reason it doesn't show the game as being owned is because you own it on disc and have not purchased it digitally. It's not a requirement that it has to be purchased digitally to purchase the DLC.
  6. choppyseize Win User

    Digital purchases

    Anything you own will show in your purchase history or appear as owned in the store. It sounds like the DLC may be linked to another account.
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DLC Showing as not owned

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