DLC not showing up as purchased but I was charged for it

Discus and support DLC not showing up as purchased but I was charged for it in XBoX Games and Apps to solve the problem; I purchased a skin-pack for minecraft, it didn't work so I tried again and it seemed to work. I got charged for it, and I went to use it and it didn't... Discussion in 'XBoX Games and Apps' started by mattq9399, Jan 27, 2015.

  1. mattq9399
    mattq9399 Guest

    DLC not showing up as purchased but I was charged for it


    I purchased a skin-pack for minecraft, it didn't work so I tried again and it seemed to work. I got charged for it, and I went to use it and it didn't show up. I went to re-download the pack and it said I only downloaded the trial. But when I went to Microsoft
    billings - purchase history it showed up and purchased $2.99. How can I fix this?

    :)
     
    mattq9399, Jan 27, 2015
    #1
  2. Habination
    Habination Guest
    Forza 5 - DLC Purchase is in Foreign Currency?

    your quick with the ty....

    im in Canada as well,some of my items are being charged in Canadian $ others in pounds or euros or whatever...so YOUR WRONG lol.

    yesterday I purchased an episode of the walking dead season 4 episode 5,i was charged in Canadian $.later on that same day I purchased dlc for forza 5 vip I was charged in Canadian $,I tried to purchase a dlc car for forza 5 and was charged pounds or euros
    or whatever.

    yes thexbone is region free...if your not changing the region your in(if you can)the money charged shouldn't change....that sounds like its YOU not me.that means its a bug in the program,not the data imputed.

    as well how come my vip dlc I paid for on forza 5 doesn't unlock?
     
    Habination, Jan 27, 2015
    #2
  3. QU33N BEEZzY
    QU33N BEEZzY Guest
    Didn't receive Zen

    I had the same thing happen accept what really P%$%% me off is microsoft isn't showing I purchased it even though I was charged for it. It shows up on my card statement and the amount and date but doesn't show up on microsofts end. Not showing up on Neverwinters
    end either. I will never purchase anything for this game again. Thank god it was a small amount. Hope everyone else gets their money back or at least the zen.
     
    QU33N BEEZzY, Jan 27, 2015
    #3
  4. StevenRed Win User

    Purchased dlc but it's not showing up

    Correct. It installs but doesnt show in the game.
  5. XBF Leo G Win User

    Purchased dlc but it's not showing up

    Hello StevenRed,

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
    more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
    StevenRed!
  6. TristenWolf Win User

    Purchased dlc but it's not showing up

    Sometimes, Launching the game fixes this issue
  7. T3chnlgydude Win User

    Purchased dlc but it's not showing up

    Hi iceDovah4502

    For game add-ons and other DLC, the first place to check is in your games and apps. In your games list, focus on a game, press the Menu button  on your controller, and then select Manage
    game & add-ons
    .

    Some add-ons are accessed in the game rather than installed separately. Any installable add-ons or DLC not yet installed will appear under Ready to install.

    Here’s where to check for add-ons inside the games they go with:

    • On the game’s title screen, look for something like “My content.”
    • You might need to open a message in a game to get your add-ons. Check for “My Messages” or a related area.
    • Some add-ons are found only while playing the game itself. This can be true for items such as V-Bucks or clothing. In Sea of Thieves, for example, you need to start a quest, board your ship, and either visit the in-game store or open inventory chests.
    • Accessing add-ons might require you to progress to a certain point in a game. For example, Destiny 2: Forsaken uses game levels to gate the use of certain expansion packs. In Forza Horizon 3, you need to drive to a specific location to start using
      the Hot Wheels expansion pack.

    Not seeing your add-on in Ready to install? Sign in to My Games on Xbox.com with the Microsoft account you used to purchase the DLC to see what
    add-ons are available. If it’s not on that list, it’s not associated with that account.

    If you bought in-game currency such as V-Bucks or FIFA points and you’re not seeing them in the game, confirm your completed purchase by signing in to your Order history.

    If you see your in-game currency in your purchase history, try quitting and relaunching the game:

    1. Press the Xbox button  to open the guide.
    2. Focus on the game, press the Menu button , and then choose Quit.
    3. Relaunch the game and check your in-game wallet.

    If it’s been 24 hours since you’ve done the above and you’re still not seeing your in-game currency:

  8. Gage Rhode Win User

    Purchased dlc but it's not showing up

Thema:

DLC not showing up as purchased but I was charged for it

Loading...
  1. DLC not showing up as purchased but I was charged for it - Similar Threads - DLC showing purchased

  2. Bought dlc from xbox website not showing ingame

    in XBoX Games and Apps
    Bought dlc from xbox website not showing ingame: Purchased FA-18C pack for War Thunder off Xbox website. I play on PC using my xbox account since 2019. The purchase isn't showing up ingame. b371069d-a1e4-4e89-8cd6-c13beabe6633
  3. How do I get my DLC to download and be available in game if it's not automatically showing up?

    in XBoX Games and Apps
    How do I get my DLC to download and be available in game if it's not automatically showing up?: I bought the Sea of Thieves 2025 Deluxe Edition, redeemed the code, and the DLC customizations aren't showing up in game. Customer support last night directed me to delete my profile and re-add it...
  4. Why is DLC I purchased showing as not available when I go to order history

    in XBoX Games and Apps
    Why is DLC I purchased showing as not available when I go to order history: Hi, I just purchased a DLC and while it shows in my order history on xbox, when I go to Order History - click on it and go to store it shows as unavailable. On Store I only see the bundles and...
  5. DLC Showing as not owned

    in XBoX Games and Apps
    DLC Showing as not owned: My husband bought the new DLC Nepal map for Hunter Call the Wild and now it’s showing as if he doesn’t own it even though he’s been playing on the map the last few days....
  6. My gifted dlc isn't showing up

    in XBoX Games and Apps
    My gifted dlc isn't showing up: I was gifted the new Dungeons and Dragons collection for Dead By Daylight, I redeemed it in redeem.micorosft.com and now it's saying I don't have the pack. It was gifted to me by a friend, and...
  7. Xbox one dlc isn’t showing up on my new Xbox series x

    in XBoX Games and Apps
    Xbox one dlc isn’t showing up on my new Xbox series x: I just got a brand new x box series x and my black ops 1 and 2 dlc are gone and it’s wanting me to purchase them again even though I bought them on my previous xbox one if anybody could help I’d...
  8. Purchased DLC not showing owned on PC

    in XBoX Games and Apps
    Purchased DLC not showing owned on PC: Recently I have bought 2 DLC's for the game Stellaris I have both installed on my Xbox and are in my purchase history. I went over to PC to install these DLCS through Xbox but it says I don't own...
  9. Purchased THPS upgrade dlc, why doesn’t Series S|X version show in my Library? Same goes...

    in XBoX Games and Apps
    Purchased THPS upgrade dlc, why doesn’t Series S|X version show in my Library? Same goes...: As question states, I purchased the Series S|X upgrade dlc for THPS and The Outer Worlds, but the Series S|X versions do not show in my Library. I’m required to endlessly search the MS Store to...
  10. Black ops 2 DLC won’t show up in game after I purchased it and downloaded it.

    in XBoX Games and Apps
    Black ops 2 DLC won’t show up in game after I purchased it and downloaded it.: Hello, I am currently having trouble with playing the apocalypse DLC on Black Ops 2. I recently bought the game through the game store and then decided to buy the apocalypse DLC so I can play...