DLC not appearing in ready to install, despite purchase on my account being complete

Discus and support DLC not appearing in ready to install, despite purchase on my account being complete in XBoX Accessibility to solve the problem; hi i bought the WWE 2K16 and WWE 2K17 Season Pass earlier in the year and it shows on my purchase history as complete, however it only shows for WWE... Discussion in 'XBoX Accessibility' started by Addicted2GamZz, Aug 10, 2019.

  1. DLC not appearing in ready to install, despite purchase on my account being complete


    hi i bought the WWE 2K16 and WWE 2K17 Season Pass earlier in the year and it shows on my purchase history as complete, however it only shows for WWE 2K16: 2015 Hall of Fame Showcase and Arnold "The Terminator" Schwarzenegger pack and 2K17 only shows:
    2K17 Accelerator and WWE 2K17 Future Stars Pack. a xbox user suggested to resync my xbox live account.

    :)
     
    Addicted2GamZz, Aug 10, 2019
    #1
  2. XBF Eladio M Win User

    DLC not appearing in ready to install, despite purchase on my account being complete

    Hey Addicted2GamZz

    Thank you for providing this insight for us.

    The time frame
    XBF Diego M
    provided may not be entirely accurate, however, that does not change the fact that the content was taken down from the Microsoft Store, which implies that you would be unable to further have access to this content, as stated above.

    At this point, the only other thing we can do is refer you to the developer, 2K. Microsoft merely provides a platform for developers to distribute their content, and it is ultimately up to them to provide content. patches and such.

    Considering how there is no longer anymore information that we can provide on this point, we will now be locking this thread.

    If you have any other questions or concerns, we implore your to create a new thread, and we will cater to you there.

    Thank you for being part of the Xbox Family and we wish you a wonderful day!
  3. Addicted2GamZz Win User

    DLC not appearing in ready to install, despite purchase on my account being complete

    i bought them on Xbox One when they were still available. since i bought them when it was on the marketplace and says complete on my purchase history. i should still be able to download them since i own them?
  4. XBF Diego M Win User

    DLC not appearing in ready to install, despite purchase on my account being complete

    Hi Addicted2GamZz,

    Thank you for posting on the Xbox forums.

    Did you buy the season passes for Xbox 360 or Xbox One? All digital content for WWE 2K16 and 2K17 has been removed from the Microsoft Store becuase the developers no longer support those games or the DLC for those games since they only support 2K18
    and 2K19 at this time.

    If the DLC is no longer in the store then the game developers did not renew the license and pulled the game from their servers so you won't be able to re-install them if they were purchased digitally.

    I recommend getting in contact with
    2K customer support
    for more information about their DLC.
  5. XBF Diego M Win User

    DLC not appearing in ready to install, despite purchase on my account being complete

    Hi Addicted2GamZ,

    They were removed digitally for Xbox One a over a year ago if I'm not mistaken. Those games are still available digitally for the Xbox 360 and if you purchased them from the Xbox Marketplace, then you will need an Xbox 360
    console to download these games and the DLC because the games are not backwards compatible, so you wont be able to download DLC for 2K16 or 2K17 on the Xbox One because all of that content was removed from the Microsoft Store for the Xbox One versions.
  6. Addicted2GamZz Win User

    DLC not appearing in ready to install, despite purchase on my account being complete

    they were still available when i bought them, which was 14 January 2019.
Thema:

DLC not appearing in ready to install, despite purchase on my account being complete

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