Dlc missing from destiny the collection

Discus and support Dlc missing from destiny the collection in XBoX Games and Apps to solve the problem; i bought destiny the collection new almost 2 years ago and it was working fine up until now. I was playing the game and all of a sudden my dlc just... Discussion in 'XBoX Games and Apps' started by magicman3442, Sep 12, 2018.

  1. magicman3442
    magicman3442 Guest

    Dlc missing from destiny the collection


    i bought destiny the collection new almost 2 years ago and it was working fine up until now. I was playing the game and all of a sudden my dlc just disappeared and I tried everything I could find on how to fix this but nothing worked. I tried to reinstall
    all of the dlc but they are just gone. Is there any way to fix this or am I just screwed?

    :)
     
    magicman3442, Sep 12, 2018
    #1
  2. LONEWOLF6668
    LONEWOLF6668 Guest
    Rise of Iron DLC Issue

    Purchased destiny collection with dlc 1 and 2 then got the taken king dlc. link still says unavailable and any other search comes up rise of iron part of a bundle for the collection. if i have the collection isnt this part of the bundle but still cant access
    it.
     
    LONEWOLF6668, Sep 12, 2018
    #2
  3. onyxishere
    onyxishere Guest
    onyxishere, Sep 12, 2018
    #3
  4. Dlc missing from destiny the collection

    Go to "My games and apps", press the start button on Destiny and select manage game. Go down to "ready to install" and see if the dlc are there.

    If not, search "Destiny the Collection" in the store, scroll down to where it shows dlc and add ons and see if you can install them from there.
     
    BaconisGood53, Sep 12, 2018
    #4
  5. magicman3442
    magicman3442 Guest
    I already have and it wants me to rebuy it all
     
    magicman3442, Sep 12, 2018
    #5
  6. Are you logged into the same account you originally purchased it with?
     
    BaconisGood53, Sep 12, 2018
    #6
  7. magicman3442
    magicman3442 Guest
    Yes, i only have the one account
     
    magicman3442, Sep 12, 2018
    #7
  8. Arminator
    Arminator Guest

    Dlc missing from destiny the collection

    Can you sign in on
    https://commerce.microsoft.com
    and check if your purchase of Destiny is shown there?

    This page contains tax relevant billing information for your purchases, and has to be stored for 10 years usually.

    So unless Microsoft wants to be picked apart by federal tax agents, no purchase goes missing on that page.

    If you do see the Destiny Collection listed there, and you are still unable to get the game downloaded, contact the official support at
    Contact Us | Xbox Support
     
    Arminator, Sep 12, 2018
    #8
  9. magicman3442
    magicman3442 Guest
    I contacted the support and they told me to do the same thing bacon did in the first message and when I told them I already tried that they stoped responding and closed the support chat
     
    magicman3442, Nov 2, 2018
    #9
  10. magicman3442 Win User

    Dlc missing from destiny the collection

    I contacted the support and they told me to do the same thing bacon did in the first message and when I told them I already tried that they stoped responding and closed the support chat
  11. BaconisGood53 Win User

    Dlc missing from destiny the collection

    Are you logged into the same account you originally purchased it with?
  12. BaconisGood53 Win User

    Dlc missing from destiny the collection

    Go to "My games and apps", press the start button on Destiny and select manage game. Go down to "ready to install" and see if the dlc are there.

    If not, search "Destiny the Collection" in the store, scroll down to where it shows dlc and add ons and see if you can install them from there.
  13. Arminator Win User

    Dlc missing from destiny the collection

    Can you sign in on
    https://commerce.microsoft.com
    and check if your purchase of Destiny is shown there?

    This page contains tax relevant billing information for your purchases, and has to be stored for 10 years usually.

    So unless Microsoft wants to be picked apart by federal tax agents, no purchase goes missing on that page.

    If you do see the Destiny Collection listed there, and you are still unable to get the game downloaded, contact the official support at
    https://support.xbox.com/contact-us
  14. magicman3442 Win User

    Dlc missing from destiny the collection

    Yes, i only have the one account
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Dlc missing from destiny the collection

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