DLC for Dragon Ball FighterZ not working

alexmin398 · Jan 17, 2019

Hi guys!!

I have the digital game Dragon Ball FighterZ and I bought all DLC characters.

The problem is that the game stops working when I have anyone of them installed. The game stops working anytime... can be in the opening scene, before a fight starts, well.. basically, whenever the game start loading something, it can stop working anytime.

I already uninstalled all DLC, reinstalled all of them, uninstalled the whole game, reinstalled, but the situation is the same..

Also did the Power Cycle a couple of times, but the problem continues.

It only works when there's no DLC installed for the game....

Can anyone support me?

Thanks!

:)

[ A J ]

Hi, Clayton! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

Unfortunately, Dragon Ball Fighterz is not a "Play Anywhere" game as there are separate versions of the game for each platform. This means that Game saves and purchased DLCs do not carry over from the Xbox version to the PC version, and vice versa.

I'll be attaching their links as a reference.

Dragon Ball Fighterz (Xbox):

https://www.xbox.com/en-us/games/store/dragon-b...

Dragon Ball Fighterz (PC):

https://www.xbox.com/en-us/games/store/dragon-b...

________________________

I hope this helps!

Best regards.

Alpha Soulneed

Overwatch and dragon ball fighterz

BlueBlaze435

I love Dragon Ball Z and would like to support Dragon Ball fighterZ anyway I can

XBF Erick C

Hey there alex,

Sorry to hear you are running into these problems with the game. It definitely sounds strange as it only happens while the DLC is installed. Go ahead and take a look at the support article "My
Xbox One game won't start or freezes during gameplay," for steps on troubleshooting this problem.

Give this a try and let us know of any changes.

Rodrigo Oliver

Hi Denver, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, make sure to make your XBOX the home console of your account.

Take a look here for a detailed guide: https://support.xbox.com/help/hardware-network/console/my-home-xbox

Press the Xbox button on your controller to open the guide.

Select Profile & system > Settings > General > Personalization, and then select My home Xbox.

To make this your home Xbox, select Make this my home Xbox.

Then, please, power cycle your console.

Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

Unplug the console's power cable. Wait 60 seconds.

Important Be sure to wait at least 60 seconds. This step resets the power supply.

Plug the console power cable back in.

Press the Xbox button on your console to turn it on.

For more information: https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

Let me know if it works

DLC for Dragon Ball FighterZ not working