DLC Codes Wont Work

For weeks now I cannot redeem DLC codes tried Microsoft chat for help but still no help I can add credit to my account using a prepaid code but any game DLC codes don’t work



Keep getting this



Xbos-0x80153005

3bc4c738-30da-4b69-8db5-073f44da9c75

2015/01/28 - 18:46:00 UTC

:)

 

DLC codes wont work

Forza motorsport 3 still not working

aliens now working after contacting sega

all accounts regions ect are UK

all codes where new and sealed included with the game they where supplied with

 

DLC codes wont work

I had a number of DLC codes that wont work these are all included with new games which are for maps for the game they where included with

used chat and was told the codes where all ok but kept getting invalid code from my 360 console and when trying online via a pc I got

"Something went wrong

Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate."

microsoft credit codes all work ok

any one else getting this problem

 

Have you tried all the steps here

support.xbox.com/.../error-code-80153005

 

I have been told by xbox surpport that the codes are still valid

 

OK does your account region match the region of the codes?

Did you order from an out of region retailer?

Codes are country specific so if you ordered a code from UK it won't work on an French or German account or us

 

yes account region is correct they are all uk codes spent over an hour on chat with support yesterday told they will call me back today tried all sorts of things they told me to do but still codes wont work these are all new and sealed codes so should work

 

Were the codes activated at the point of purchase? There's not much anyone can do to help you here. You should continue dealing with phone support for assistance with this.