Division Gold Edition - boxed game download code not working

Hi all,

I purchased a boxed version of the Gold Edition of Division, that includes a code to download the additional content, season pass, outfits. I have installed the game from disc, went to redeem my DLC code and it just gives the error "Something went wrong,
please try again later" as if the said content cannot be found. Have tried using the code from XB1 Dashboard, and from Xbox Store link from the Division main menu, same result as above.

Looking on the Xbox Store - there is a Gold Edition listed, but this bundle includes the base game along with season pass and outfits. I presume that this code is just for the Season Pass + Outfits as an add-on to the base game, why is the store having issues
redeeming this? Post the supposed fix/update to the rewards vendor by Ubi, the included Gold Edition items aren't there for me.

I understand that there's an ongoing issue with Xbox One versions of The Division and accessing add on/gold edition/extra content, just frustrating that the suppled code still will not redeem four days after release. Thanks all

:)

 

The division gold

Just bought the gold edition for the division, but it is not showing up in my games queue so I can download it!

 

Xbox store problem

I recently purchased the division gold edition. However it did not give me the season pass. I was wondering if you could just send me a code for this missing part of the bundle i.e. The division season pass. Thank you.

 

With the one from the xbox store from my own experience you don't redeem. A cofe

But physical copies issues you have to contact support if it's a 25 digit code contact xbox support

For anything less you must contact ubisoft as it would be a custom code redeemable on the website they provided all xbox codes are 25 digit except for some custom codes but this is up to the publisher

 

Hey, H GuitarShredUK! What's the error code that you are receiving when you try to redeem the token? It should show up at the bottom right of your screen when the "Something went wrong" screen appears. Once we have that, we can help nail down what you're
running into.

 

I'm having the same issue...error code SVC60017. I have manually entered the code over a dozen times and also tried my kennect. Still not working.

 

Hey, ArcticCastle007! Thanks for that error code! That error generally means that the code is deactivated. I'd like to look into this a little further for you. Can you send me a private message with the code, please? I don't want you to post it publicly,
just in case it works for someone else. You can send me a private message by clicking on the envelope at the bottom of my post.

Once I have that, I'll get back to you with what our next steps are.

 

I'm getting this same error too. Is there a fix? Please don't tell me my code is useless.